Customer Service Representative

2 weeks ago


Hampstead, New Hampshire, United States Christopher Murray - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial services products.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, responding to their needs and concerns in a timely and professional manner.
  • Product Promotion: Promote our insurance and financial services products to customers, educating them on the benefits and features of our products.
  • Lead Generation: Develop leads and schedule appointments with customers to discuss their insurance and financial services needs.
Benefits
  • Competitive Compensation: Earn a competitive hourly wage plus commission and bonus opportunities.
  • Benefits Package: Enjoy a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: Grow your career with our agency, with opportunities for advancement and professional development.
Requirements
  • Customer Service Skills: Possess excellent communication and interpersonal skills, with the ability to work with customers in a fast-paced environment.
  • Product Knowledge: Have a strong understanding of insurance and financial services products, with the ability to educate customers on their benefits and features.
  • Time Management: Be able to manage multiple tasks and priorities in a timely and efficient manner.


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