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Patient Service Representative

2 months ago

Hampstead, Maryland, United States NovaCare Rehabilitation Full time
About the Role

We are seeking a highly skilled and detail-oriented Patient Service Specialist to join our team at NovaCare Rehabilitation. As a Patient Service Specialist, you will play a critical role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.

Key Responsibilities
  • Patient Registration and Scheduling: Register new patients, schedule appointments, and manage patient information in a timely and accurate manner.
  • Communication and Customer Service: Provide exceptional customer service to patients, providers, and coworkers, responding to requests for information and resolving issues in a professional and courteous manner.
  • Insurance and Billing: Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.
  • Administrative Support: Provide administrative support to the team, including data entry, filing, and other tasks as needed.
Requirements
  • Education: High School Diploma or GED required.
  • Experience: 1 year of scheduling experience and 1 year of front desk experience preferred.
  • Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and proficiency in computer software and systems.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.