Residential Lending Consultant

2 weeks ago


Lexington, Kentucky, United States Envoy Mortgage Full time
Position Overview:

As a Mortgage Loan Specialist at Envoy Mortgage, you will be part of a dedicated team focused on enhancing the lives of our clients. We pride ourselves on providing exceptional service, comprehensive support, and advanced tools to empower our loan originators. Our mission is to create a collaborative environment that fosters success while maintaining our reputation as a leading lender in the mortgage sector.

Envoy Mortgage has consistently been recognized as a Top Mortgage Employer and one of the 50 Best Companies to Work for, reflecting our commitment to our employees and clients alike.


Key Responsibilities:
The primary responsibilities of this role include, but are not limited to:
  • Promote Envoy's lending solutions to real estate professionals, prospective homebuyers, and other referral partners.
  • Identify and secure new loan applications by engaging with potential referral sources such as realtors, financial advisors, and previous clients, leading to successful loan funding.
  • Educate clients on available mortgage products and eligibility criteria.
  • Ensure compliance in all marketing efforts.
  • Maintain accurate records of new loan applications and related documentation within the origination system.
  • Review ongoing loan processes daily to prioritize tasks effectively.
  • Conduct thorough document audits and resolve discrepancies to facilitate loan approvals.
  • Process Change of Circumstances (CoC) and resubmit loan packages in accordance with regulatory standards.
  • Issue Decline/Rejection letters to applicants who do not meet the necessary criteria, ensuring adherence to industry regulations.
  • Order necessary reports, appraisals, and certifications to support the loan process.
  • Collaborate with internal teams, clients, and agents to ensure timely processing of loans.
  • Analyze loan files and submit completed applications for approval.
  • Maintain up-to-date knowledge of FHA, VA, and conventional lending guidelines.
  • Gather and verify information from clients to complete loan applications and disclosures.
  • Communicate effectively with all parties involved in the transaction regarding loan status.
  • Present comprehensive and accurate files to processing teams.
  • Stay informed about industry trends and maintain an active NMLS license, fulfilling continuing education requirements.
  • Comply with all applicable local, state, and federal regulations.
  • Exhibit ethical business practices in alignment with Envoy's core values.
  • Continuously enhance personal finance knowledge to provide informed mortgage advice.
  • May require working outside of the office for a significant portion of the time.
  • Perform additional duties as assigned.

Qualifications:
  • High school diploma or equivalent; Bachelor's degree preferred.
  • Minimum of 3 years of experience in a loan origination role, with 5 years preferred.
  • Proficient in Microsoft Office Suite, particularly Excel, Word, and Outlook.
  • Strong understanding of mortgage loan products and processes.
  • Experience with underwriting systems and loan origination software, with Encompass experience preferred.
  • Excellent communication, time management, and interpersonal skills.
  • Self-motivated with a willingness to learn and adapt.
  • Strong customer service orientation and ability to work collaboratively.
  • Detail-oriented with problem-solving capabilities.
  • Ability to manage multiple projects simultaneously.
  • Must possess or be able to obtain the necessary NMLS licensing promptly.

Physical Requirements:

Occasional lifting of up to 25 pounds may be required. This position involves regular sitting, using hands for various tasks, and effective communication.



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