Patient Service Representative

3 days ago


Park City, Utah, United States Intermountain Health Full time

Job Summary:

We are seeking a highly skilled and customer-focused individual to join our team as a Patient Service Representative at Canyons Village Medical Clinic. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support services to ensure a seamless experience for our patients.

Key Responsibilities:

  • Greet and check-in patients in a professional manner, assessing their needs and ensuring they are met.
  • Verify patient demographics, insurance, and contact information, and assist with completing necessary forms.
  • Efficiently update and verify patient information, and educate patients on financial assistance.
  • Direct patients on next steps, inform them of delays and wait times, and schedule appointments as needed.
  • Proactively request payments from patients and process payments following appropriate procedures.
  • Support administrative functions, including working reports, addressing patient concerns, and performing paperwork.
  • Coordinate with other care teams and employees to provide a seamless experience for patients.

Requirements:

  • 6 months of customer service experience involving interactions with customers.
  • Demonstrated basic computer skills involving word processing and data entry.
  • Professional manner and strong interpersonal and communication skills.

Preferred Qualifications:

  • 1 year of customer service experience, especially in a hospital or medical office.
  • Problem-solving ability, analytical skills, self-motivated, and able to work well in a clinic environment.
  • Excellent verbal and written communication skills.

Physical Requirements:

  • Interact with others requiring the ability to communicate information.
  • Operate computers and other office equipment requiring the ability to move fingers and hands.
  • See and read computer monitors and documents.
  • Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.


  • Park City, Utah, United States Intermountain Health Full time

    Job Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Patient Service Representative at Canyons Village Medical Clinic. As a key member of our front desk team, you will be responsible for providing exceptional patient care and support to our patients and their families.Key Responsibilities:Greets and checks-in...


  • Cedar City, Utah, United States R1 RCM Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our Patient Registration team at R1 RCM Inc. As a key member of our team, you will play a vital role in ensuring the smooth registration process for our patients, providing exceptional customer service, and working collaboratively with our clinical...


  • West Valley City, Utah, United States Intermountain Health Full time

    Job Summary: We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Intermountain Health. As a Patient Service Representative, you will be the first point of contact for patients entering our facilities, providing exceptional customer service and ensuring a seamless experience for our patients.Key...


  • Park City, Utah, United States Resorts West Full time

    This role involves carrying out a range of light cleaning tasks and deliveries in various locations across the region, ensuring the highest standards of quality and service are upheld. Key Responsibilities:Provide exceptional customer service, courtesy, and attention to both internal and external clients consistently.Mark and count linen items, ensuring they...


  • Park City, Utah, United States Intermountain Healthcare Full time

    Position Overview:The Patient Account Coordinator plays a crucial role in managing billing processes, ensuring follow-up, and addressing any challenges that may hinder the timely payment of patient accounts in accordance with Intermountain Healthcare's established policies and procedures.Key Responsibilities:Utilizes available resources to ensure the prompt...


  • Park City, Utah, United States Vail Resorts Full time

    Craft an Unforgettable Guest Experience Embrace the beauty of the mountains while working in a vibrant environment. Whether you are experiencing snow for the first time or have a lifelong passion for winter sports, this role offers a chance to ignite (or reignite) your love for the outdoors while fostering meaningful relationships with guests and colleagues...


  • Park City, Utah, United States Beale's Best LLC Full time

    Job SummaryBeale's Best LLC is seeking a highly skilled Client Service Representative to join our team. As a Client Service Representative, you will be the primary point of contact for clients, providing exceptional customer service and ensuring a seamless experience for our patients and their owners.Key ResponsibilitiesClient CommunicationRespond to client...


  • Park City, Utah, United States The Sherwin-Williams Company Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist at The Sherwin-Williams Company. As a key member of our retail store team, you will play a critical role in delivering exceptional customer service and driving sales growth.Key ResponsibilitiesCustomer Service: Provide exceptional...


  • Park City, Utah, United States Hilton Hotels Corporation Full time

    Job Summary: As a Guest Services Agent at Hilton Hotels Corporation, you will be responsible for providing exceptional customer service to our guests. This role requires a high level of professionalism, attention to detail, and excellent communication skills.Key Responsibilities:Greet guests and complete the registration process in a timely and efficient...


  • Park City, Utah, United States Vail Resorts, Inc. Full time

    Job Summary:Vail Resorts, Inc. is seeking a highly motivated and detail-oriented individual to join our team as a Golf Services Agent. As a key member of our outdoor golf operations team, you will be responsible for providing exceptional service to our members, guests, and employees.Key Responsibilities:Provide exceptional service to members, guests, and...


  • Park City, Utah, United States The Sherwin-Williams Company Full time

    About the RoleThis position is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. You will be expected to promptly resolve any customer concerns and ensure...


  • Park City, Utah, United States Marriott Vacations Worldwide Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at Marriott Vacations Worldwide. As a key member of our resort staff, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Check-in and ServicesCheck guests...


  • Park City, Utah, United States Marriott Vacations Worldwide Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at Marriott Vacations Worldwide. As a key member of our resort staff, you will be responsible for providing exceptional service to our owners and guests, ensuring their vacation experience is nothing short of unforgettable.Key ResponsibilitiesCheck in...


  • Park City, Utah, United States Vail Resorts, Inc. Full time

    Job Summary:Vail Resorts, Inc. is seeking a highly skilled and customer-focused individual to join our team as a Concierge. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Execute the flow of information to guests about...


  • Park City, Utah, United States Steinlodge Full time

    **Job Summary**Steinlodge is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and efficient check-in and check-out process.**Key Responsibilities**• Provide...


  • Park City, Utah, United States HYATT Hotels Full time

    Job SummaryThe Guest Services Agent plays a vital role in creating a positive first impression for our guests. As a key member of our team, you will be responsible for safely and efficiently relocating guest automobiles to designated parking locations. This requires precise communication and coordination with the hotel's guest services and knowledge of daily...


  • Park City, Utah, United States Vacasa Full time

    About the RoleWe are seeking a highly skilled and motivated Guest Services Specialist to join our team at Vacasa. As a key member of our operations team, you will be responsible for delivering exceptional customer service to our guests and owners.Key ResponsibilitiesAct as the primary point of contact for guests, vendors, and owners, providing personalized...


  • Park City, Utah, United States Vail Resorts Full time

    Job Summary:The experience of a lifetime begins with us. In a nutshell, we set guests up for a great time here at Park City Mountain. Come join an awesome team for the upcoming winter ski season.Job Responsibilities:Accurately book ski school lessons, lift tickets, season passes, and winter activities.Professionally resolve and follow through with any guest...


  • Cedar City, Utah, United States Squeeze Media Group Full time

    **Customer Support Representative Opportunity**Squeeze Media Group is a leading provider of customer support services for financial services companies. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative.**Responsibilities:**• Provide exceptional customer service to clients via phone and...


  • Cedar City, Utah, United States Squeeze Media Group Full time

    **Customer Support Representative Opportunity**Squeeze Media Group is a leading provider of customer support services for financial services companies. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative.**Responsibilities:**• Provide exceptional customer service to clients via phone and...