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Customer Experience Liaison

2 months ago

Kansas City, Missouri, United States T.J. Maxx Full time
T.J. Maxx Ward Parkway Suite Job Description

Key Responsibilities:

  • Train and mentor Associates on front-end principles to enhance customer experience.
  • Coach Associates on personalizing customer interactions and promoting loyalty programs.
  • Ensure Associates execute tasks and daily activities efficiently.
  • Address customer concerns and issues promptly and professionally.

About the Role:

This is an exciting opportunity to join the T.J. Maxx team as a Customer Experience Coordinator. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving and analytical skills.