Technical Support Specialist

3 weeks ago


Phoenix, Arizona, United States Motorola Solutions Full time

Job Summary:

The Technical Support Technician will provide technical support to our customers via phone and email, as well as respond to tickets through a web portal. This role requires a strong understanding of hardware and software used in customer implementations, as well as the ability to troubleshoot and diagnose system issues.

Responsibilities:

  • Supports and configures the hardware and software used in customer implementations
  • Provides technical support to our customers via phone and email, as well as responds to tickets through a web portal
  • Works well as a single resource, as well as a member of a team
  • Efficiently troubleshoots and diagnoses system issues
  • Ability to represent yourself and the company with the utmost professionalism

Requirements:

  • 3+ years of Technical Customer Support experience
  • 2+ years of Public Safety Applications experience involving CAD applications
  • Technical knowledge and experience with MS SQL Server, MS Windows Server, MS Ops Manager, and Desktop Operating Systems
  • Ability to pass stringent background checks based on local and Federal fingerprint submissions

Preferred Skills:

  • In-depth knowledge of Windows Applications, Servers, and SQL Database Server environments
  • Basic Network and Infrastructure knowledge. Experience with Firewalls and routers; F5 and Fortigate preferred
  • Ability to troubleshoot application system issues including hardware, networking, and third-party components

About Motorola Solutions:

Motorola Solutions is an Equal Opportunity Employer. We are committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions.



  • Phoenix, Arizona, United States Collabera Full time

    Job Title: Technical Support SpecialistCollabera is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our clients and ensuring that their technology needs are met.Job SummaryThe Technical Support Specialist will be responsible for:Providing...


  • Phoenix, Arizona, United States GTN Technical Staffing Full time

    Senior Technical Support EngineerGTN Technical Staffing is seeking a highly skilled Senior Technical Support Engineer to join our team. As a trusted advisor to our clients, you will be responsible for providing dedicated support, troubleshooting technical product issues, and developing workarounds.Key Responsibilities:Provide expert technical support,...


  • Phoenix, Arizona, United States Collabera Full time

    Job Title: Technical Support SpecialistJob Summary:Collabera is seeking a Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our internal employees via phone. You will troubleshoot basic technical issues with MS applications and proprietary systems, and provide...


  • Phoenix, Arizona, United States Collabera Full time

    Job Title: Technical Support SpecialistJob Summary:Collabera is seeking a Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our clients via phone, email, and chat. You will troubleshoot and resolve technical issues related to MS applications and proprietary systems....


  • Phoenix, Arizona, United States Collabera Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Collabera. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and providing excellent customer service.Key Responsibilities:Provide...


  • Phoenix, Arizona, United States Oracle Full time

    Job DescriptionJob Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Oracle. As a Technical Support Specialist, you will be responsible for delivering post-sales support and solutions to our customer base while serving as an advocate for customer needs.Key Responsibilities:Field...


  • Phoenix, Arizona, United States GTN Technical Staffing Full time

    Job Summary: GTN Technical Staffing is seeking a highly skilled Senior Technical Support Engineer to join our team. The selected candidate will be part of the Enterprise Computing Global Support team with primary focus on a major semiconductor manufacturer in the Phoenix/Chandler Arizona area.Key Responsibilities: Provide dedicated support, including...


  • Phoenix, Arizona, United States Collabera Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Collabera. As a Technical Support Specialist, you will be responsible for providing technical support to our global user-base. Your primary focus will be on troubleshooting MS applications and proprietary systems via phone.Key...


  • Phoenix, Arizona, United States GradGuard Full time

    Technical Support SpecialistGradGuard is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a crucial role in configuring and maintaining laptops, workstations, printers, and other hardware devices.Your primary goal will be to provide prompt resolution of endpoint and service issues that hinder...


  • Phoenix, Arizona, United States Oracle Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Oracle. As a Technical Support Specialist, you will be responsible for delivering post-sales support and solutions to our customer base while serving as an advocate for customer needs.Key ResponsibilitiesField and resolve post-sales non-technical customer inquiries...


  • Phoenix, Arizona, United States SSCW Enterprises Full time

    Job Summary: We are seeking a highly motivated and experienced Technical Support Specialist to join our team at SSCW Enterprises. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our retail locations, ensuring that our point-of-sale equipment is running smoothly and efficiently.Key...


  • Phoenix, Arizona, United States Apex Systems Full time

    Job SummaryTechnical Support SpecialistAt Apex Systems, we are seeking a skilled Technical Support Specialist to provide high-quality technical assistance to our internal users. As a key member of our IT team, you will be responsible for ensuring that our employees have the tools and resources they need to perform their roles effectively.Key...


  • Phoenix, Arizona, United States GTN Technical Staffing Full time

    Job Title: Desktop Support SpecialistJob Summary:We are seeking a highly organized and self-motivated Desktop Support Specialist to join our team at GTN Technical Staffing. As a key member of our support team, you will be responsible for providing top-notch technical support to our clients.Responsibilities:Ticket Management: Manage and resolve technical...


  • Phoenix, Arizona, United States OneAZ Credit Union Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at OneAZ Credit Union. As a Technical Support Specialist, you will be responsible for installing, modifying, and repairing computer hardware and software systems. You will analyze system performance, troubleshoot issues, and provide technical assistance and training to system...


  • Phoenix, Arizona, United States TEKsystems Full time

    Job OverviewAs a Technical Support Specialist at TEKsystems, you will provide first-level technical support to internal employees via inbound phone calls. You will be trained in specific systems and procedures to effectively handle incoming calls. The ideal candidate will have previous phone support experience, proficiency in a ticketing tool, and a strong...


  • Phoenix, Arizona, United States Park Place Technologies Full time

    Job Title: Technical Support SpecialistJob Summary:Park Place Technologies is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide level three technical support on data center equipment and possess specific original equipment manufacturer (OEM) product knowledge of server, storage, or...


  • Phoenix, Arizona, United States TEKsystems Full time

    Job OverviewWe are seeking a Technical Support Specialist to provide 1st level technical support for Wells Fargo's return to office plan. The ideal candidate will have experience with phone support, ticketing tools, and computer systems. Training will be provided on Wells Fargo specific systems and procedures.Key ResponsibilitiesProvide technical support to...


  • Phoenix, Arizona, United States TEKsystems Full time

    Job OverviewTEKsystems is seeking a skilled Technical Support Specialist to join our team. This is a 12-month contract opportunity with one of the world's largest banking organizations.Key Responsibilities:Provide technical support for enterprise-level help desk teamsTroubleshoot Windows OS, Active Directory, O365, M365, MS Suite, and VPN connectivityWork in...


  • Phoenix, Arizona, United States Applied Materials Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Applied Materials. The successful candidate will be responsible for providing technical support to our customers, including escalations, fleet performance, system installations, and upgrades.Key ResponsibilitiesProvide technical support to customers, including...


  • Phoenix, Arizona, United States Syntricate Technologies Full time

    Job Title: Help Desk/Desktop SupportJob Summary:We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Syntricate Technologies. As a Desktop Support Technician, you will be responsible for providing top-notch technical support to our clients, ensuring their computer hardware and software issues are resolved...