Technical Support Specialist

4 days ago


Phoenix, Arizona, United States Oracle Full time

Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at Oracle. As a Technical Support Specialist, you will be responsible for delivering post-sales support and solutions to our customer base while serving as an advocate for customer needs.

Key Responsibilities

  • Field and resolve post-sales non-technical customer inquiries via phone and electronic means
  • Provide technical guidance and resolution on a wide range of customer issues
  • Act as a liaison between Oracle employees and customers with little direction from management

Requirements

  • Minimum 2-3 years' experience installing/configuring/supporting/administering Micros F&B management software products
  • Experience/understanding of working in a data center
  • Degree or equivalent experience in a technical field

What We Offer

  • A comprehensive benefits package including medical, dental, and vision insurance
  • Short-term disability and long-term disability
  • Life insurance and AD&D

About Us

Oracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's problems. We're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.



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