Community Resource Center Specialist II

2 weeks ago

Los Angeles, California, United States Solugenix Corporation Full time

About the Role:

Solugenix Corporation is seeking a highly motivated and detail-oriented Community Resource Center Specialist II to join our team in Los Angeles, CA. As a key member of our team, you will be responsible for building relationships with community members, client departments, and external stakeholders to promote access to healthcare programs and services.

Key Responsibilities:

  • Support community initiatives and maintain good relationships with client and Blue Shield Promise Health Plan, and with community stakeholders to promote access to health care programs, classes, and preventative services offered at the CRC.
  • Provide information to other client departments on services and activities that resonate with and engage members of the CRC community based on hands-on experience at the Center.
  • Support and nurture relationships with key internal and external stakeholders; and is an ambassador to promote CRC partnership brand recognition.
  • Establish relationships with key community stakeholders, informs management on community needs, and enters data to inform an integrated approach to outreach activities and targeted member engagement.
  • Support planning, development, implementation, and analysis, of member and community engagement activities to increase member traffic at the supports outreach and engagement activities to attract new client and partner health plan members into the CRC to participate in services and programs.
  • Provides feedback to bridge members of the community to physical and health education programs and classes which will enhance health outcomes and member experience.
  • Support communications and marketing efforts through multiple platforms to increase member traffic at assigned CRC.
  • Implementing Strategic Initiatives: Supports the implementation of special projects which include identifying the scope of work responsibilities, accountabilities, deliverables, key milestones, timelines, and specific tasks that must be completed to ensure projects, initiatives, and events are successfully implemented within the required timeframe.
  • Supports in monitoring risks and provides recommendations for management to implement mitigation plans to keep initiatives on track.
  • Collaborates in the maintenance of consistent documentation of project deliverables, and tracks and reports project status.

Requirements:

  • Associate's degree or equivalent education and/or experience.
  • At least 6 months of community work focused on healthcare, public health, or health education or at least 6 months of operations work experience, community events, leading projects, and supporting relationships with multiple stakeholders.
  • Experience with data entry and reporting processes.
  • Ability to communicate verbally and in writing.
  • Organizational skills.
  • Detail-oriented, collaborative, and enthusiastic team player.
  • Ability to assist with inquiries and identify creative solutions to assist members and community stakeholders.
  • Ability to troubleshoot problem areas support effective alternative solutions and provide optimal customer service for internal and external customers.
  • Action-oriented attitude to take on new opportunities and rewarding challenges with a sense of urgency, high energy, and enthusiasm.
  • Ability to multi-task and meet competing deadlines while maintaining attention to detail and accuracy.
  • Ability to work independently or as part of a diverse team while applying business insight as well as empathy towards members.
  • Initiative to act on anticipated business needs in the operational and customer service areas.
  • Ability to adapt quickly to a fast-changing environment.
  • Knowledge of MS Office including Outlook, Word, Excel, and PowerPoint.
  • Excellent customer service skills.
  • Interpersonal skills, ability to read non-verbal cues and apply situational adaptability skills.
  • Ability to make sound decisions with incomplete information.

Preferred Qualifications:

  • Bachelor's Degree.
  • Previous experience in child development activities.
  • Experience with the Salesforce Customer Relationship Management (CRM) platform.
  • Knowledge and understanding of the unique needs of the Medi-Cal beneficiary populations within a social service, healthcare, not-for-profit, or government setting.
  • Knowledge of public agencies, organizations, and other resources that support Community Resource Center visitors.
  • Bilingual in one of client Health Plan's threshold languages is highly desirable English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese.

Training and Certification:

  • Cardiopulmonary resuscitation (CPR) and California Mandated Reporter within 90 days-of-hire.
  • Training Preferred: Management of Aggressive Behavior (MOAB), de-escalation techniques training, safe lifting practices training.

Pay Range:

$23/hour to $27/hour.

  • Community Resource Center Specialist II

    1 week ago

    Los Angeles, California, United States Solugenix Full time

    Job Title: Community Resource Center Specialist IIWe are seeking a highly motivated and detail-oriented Community Resource Center Specialist II to join our team at Solugenix. As a key member of our team, you will play a critical role in supporting the coordination of member-centric customer service, responding to and resolving inquiries and questions, and...

  • Community Resource Center Representative

    2 weeks ago

    Los Angeles, California, United States Blue Shield of California Full time

    About the RoleThe Blue Shield of California Community Resource Center Representative plays a vital role in supporting the health and well-being of our members by providing in-person assistance at our Community Resource Centers. As a key member of our team, you will be responsible for resolving issues and inquiries related to member eligibility, benefits, and...

  • Mental Health Clinician II

    2 weeks ago

    Los Angeles, California, United States Los Angeles LGBT Center Full time

    Job SummaryWe are seeking a highly skilled Mental Health Clinician II to join our team at the Los Angeles LGBT Center. As a key member of our mental health services team, you will provide individual, couple, and group counseling services to clients, documenting progress and utilizing a short-term model in treatment planning.Key ResponsibilitiesConduct...

  • Community Resource Specialist

    2 weeks ago

    Los Angeles, California, United States People , Inc. Full time

    Job SummaryWe are seeking a highly motivated and compassionate Community Resource Specialist to join our team at People Services, Inc. As a key member of our support staff, you will play a vital role in providing supported living services to adults with developmental disabilities who live independently in their community.Key ResponsibilitiesDevelop and...

  • Youth Support Specialist II

    4 weeks ago

    Los Angeles, California, United States Los Angeles LGBT Center Full time

    Position OverviewTitle: Youth Support Specialist IIProgram: Youth Residential ServicesDepartment: Youth ServicesReporting To: Program ManagerCompensation: $21.00-$27.71 hourly, with an additional $1.75 per hour for shifts worked between 6 PM and 6 AMSchedule: Tuesday to Saturday, 4 PM to 12:30 AMStatus: Full-Time, Non-Exempt, UnionProbation Period: 90...

  • Community Engagement Specialist

    4 weeks ago

    Los Angeles, California, United States South Central Family Health Center Full time

    Position Title: Community Engagement Specialist Salary Range: $43,680 - $45,760 plus benefits Employment Type: Full-time, Non-Exempt Organizational Mission: The mission of South Central Family Health Center is to enhance the quality of life for the diverse population of inner-city Los Angeles by delivering affordable and comprehensive health care and...

  • Peer Specialist

    2 weeks ago

    Los Angeles, California, United States Downtown Women's Center Full time

    About the RoleWe are seeking a highly skilled and compassionate Peer Specialist to join our team at the Downtown Women's Center. As a Peer Specialist, you will play a vital role in providing culturally responsive services to women and gender-expansive individuals experiencing homelessness.Key ResponsibilitiesEngagement and Outreach: Perform field-based...

  • Apartment Maintenance Specialist II

    3 weeks ago

    Los Angeles, California, United States Windsor Communities Full time

    Apartment Maintenance Specialist II at Windsor CommunitiesWelcome to Windsor Communities, a dynamic Mid-Rise Apartment Community offering modern living spaces.Are you an experienced Maintenance Specialist seeking a rewarding opportunity? Our team appreciates expertise in diverse areas such as apartment upkeep, HVAC systems, construction, and more. We are...

  • Apartment Maintenance Specialist II – Windsor Communities

    3 weeks ago

    Los Angeles, California, United States Windsor Communities Full time

    Apartment Maintenance Specialist II at Windsor CommunitiesWelcome to Windsor Communities, a dynamic Mid-Rise Apartment Community dedicated to providing exceptional living experiences.Are you an experienced Maintenance Specialist seeking a rewarding opportunity? Our team values expertise across various disciplines, including apartment upkeep, HVAC systems,...

  • Apartment Maintenance Specialist II – Windsor Communities

    4 weeks ago

    Los Angeles, California, United States Windsor Communities Full time

    Apartment Maintenance Specialist II at Windsor CommunitiesWelcome to Windsor Communities, a dynamic Mid-Rise Apartment Community offering modern living spaces.Are you an experienced Maintenance Specialist seeking a rewarding opportunity? Our team appreciates expertise in various areas including apartment upkeep, HVAC systems, construction, and more. We are...

  • Community Outreach Specialist

    3 weeks ago

    Los Angeles, California, United States Downtown Women's Center Full time

    About the RoleDowntown Women's Center is seeking a highly skilled and compassionate Community Outreach Specialist - Peer to join our team. As a key member of our outreach and engagement team, you will play a vital role in providing culturally responsive services to women and gender-expansive individuals experiencing homelessness.Key...

  • Nutrition Specialist II

    4 weeks ago

    Los Angeles, California, United States Solugenix Corp Full time

    Position Title: Health Educator II (Registered Dietitian)Location: Hybrid RoleContract Duration: 3-Month ContractJob Overview:Solugenix is collaborating with a prominent health insurance organization in search of a Health Educator II (Registered Dietitian). This role involves delivering Medical Nutrition Therapy and Diabetes Self-Management Education to...

  • Human Resources Specialist

    4 weeks ago

    Los Angeles, California, United States ESPERANZA COMMUNITY HOUSING CORPORA Full time

    Job OverviewPosition: Human Resources SpecialistOrganization: Esperanza Community Housing CorporationEmployment Type: Full-time, SalariedMission Statement: Esperanza Community Housing Corporation is dedicated to social justice and community development in South Central Los Angeles. We focus on addressing the challenges faced by Indigenous, Black, Latino, and...

  • Communication Specialist

    4 weeks ago

    Los Angeles, California, United States The Community Wellness Project LLC Full time

    Position OverviewThe Community Wellness Project LLC is seeking a dedicated Communication Specialist to enhance the speech and language development of our students. This role involves a variety of responsibilities aimed at fostering effective communication skills in a supportive educational environment.Key ResponsibilitiesIndividualized Instruction: Deliver...

  • Specialist - Peer (Community Outreach)

    2 weeks ago

    Los Angeles, California, United States Downtown Women's Center Full time

    About Downtown Women's CenterDowntown Women's Center is a leading organization dedicated to ending women's homelessness in greater Los Angeles. We believe that everyone can play a part in creating a world where women have access to safe and supportive communities.Our MissionWe are innovators and problem-solvers who share a common goal: to provide...

  • Clinical Research Data Specialist II

    1 week ago

    Los Angeles, California, United States CEDARS-SINAI Full time

    {"h2": "Clinical Research Data Specialist II Role Overview"} Cedars-Sinai is a world-renowned academic medical center and a leader in patient care, medical research, and education. As a Clinical Research Data Specialist II, you will play a critical role in managing data for assigned research studies, designing forms for data collection, and ensuring...

  • Community Outreach Specialist

    3 weeks ago

    Los Angeles, California, United States St Johns Community Health Full time

    Job OverviewThis role involves collaborating with a dedicated team within St. John's Community Health to address the needs of individuals affected by hate crimes related to sexual/gender identity and immigration status.POSITION SUMMARYThe Community Outreach Specialist is tasked with promoting and facilitating program objectives and engaging with the...

  • Community Engagement Specialist

    3 weeks ago

    Los Angeles, California, United States St Johns Community Health Full time

    Job OverviewThis role involves collaborating with a dedicated team within St. John's Community Health to address the needs of individuals affected by hate crimes related to sexual/gender identity and immigration status.POSITION SUMMARYThe Community Engagement Specialist is tasked with promoting and facilitating outreach initiatives, as well as engaging with...

  • Regulatory Compliance Specialist II

    2 weeks ago

    Los Angeles, California, United States L.A. Care Health Plan Full time

    Job SummaryThe Regulatory Compliance Specialist II is responsible for ensuring the Customer Solution Center's readiness for regulatory audits. This position will develop a comprehensive auditing strategy for end-to-end processes, including enrollment processing, member interactions, and service authorization requests. The Specialist will also be responsible...

  • Community Engagement Communications Specialist

    4 weeks ago

    Los Angeles, California, United States Chinatown Service Center Full time

    Position OverviewAre you passionate about enhancing the well-being of individuals in your community? We are looking for a dedicated Communications Coordinator to play a vital role in informing and engaging the public about our services.About Chinatown Service Center (CSC)Founded in 1971, CSC has a rich history of supporting newly arrived immigrants through a...