Customer Engagement Specialist

2 weeks ago

Nashville, Tennessee, United States Vanderbilt University Full time
Job Overview

The Customer Engagement Specialist will act as the initial point of interaction for attendees at sporting events. This role is essential in delivering outstanding service to guarantee that event operations run smoothly and efficiently.

Key Responsibilities
  • Prepare parking facilities for event activities
  • Verify parking credentials and manage payment transactions
  • Guide attendees with directions within parking areas
  • Exhibit a strong customer service focus
  • Understand and enforce venue regulations and information
  • Address and resolve any issues that may occur during events
  • Communicate effectively with relevant parties to ensure flawless execution
  • Perform additional tasks as required
Required Qualifications
  • Proficient in operating technological devices
  • Able to thrive in a fast-paced environment
  • Capable of sitting or standing for prolonged periods
  • Willingness to work under challenging conditions, including exposure to vehicle emissions, high noise levels, confined spaces, and various outdoor weather conditions (heat, cold, rain, snow, wind, etc.).
Commitment to Equity, Diversity, and Inclusion

At Vanderbilt University, we are dedicated to promoting and ensuring equity, diversity, and inclusion for all members of our community. Our commitment to diversity is integral to our identity. We have cultivated an environment that honors differences and allows individual expression to flourish. As part of this commitment, we actively embrace diversity in our workplace and educational settings, leveraging the rich backgrounds and skills of all individuals. The varied perspectives at Vanderbilt are invaluable to our mission and our pursuit of excellence in higher education.

Vanderbilt University is an equal opportunity, affirmative action employer. All qualified candidates will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, or any other characteristic protected by law.

Please be aware that all candidates selected for employment offers are subject to pre-employment background checks, which may include but are not limited to, criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification.

About Vanderbilt University

A Community of Diverse Talent
At Vanderbilt University, our collective efforts—regardless of title or role—serve a significant and noble mission, with each member contributing to the advancement of knowledge and transformation of lives daily. Located in Nashville, Tennessee, on a historic campus and arboretum established in 1873, Vanderbilt is proud to be recognized as one of "America's Best Large Employers" and a top employer in Tennessee and the Nashville area by Forbes for several consecutive years. We welcome individuals who are eager to learn and grow professionally with an organization that strives to create, nurture, and sustain opportunities as an employer of choice through:
  • Collaborating and evolving together as a unified community... we are One Vanderbilt.
  • Offering a work environment where every staff and faculty member can be their authentic and best self, with resources and opportunities for personal and professional development.
  • Encouraging growth, collaboration, and partnerships both internally and externally, while upholding the value that every member of the Vanderbilt community can lead and develop regardless of their position.
We recognize that you have choices when it comes to your career path. We value your unique story and look forward to hearing it.

  • Customer Engagement Specialist

    3 days ago

    Nashville, Tennessee, United States Level Eight LLC Full time

    Job DescriptionJob Title: Customer Engagement SpecialistCompany: Level Eight LLCJob Type: Full-timeLocation: RemoteJob Description:We are seeking a highly motivated and results-driven Customer Engagement Specialist to join our team. As a Customer Engagement Specialist, you will be responsible for engaging with our online customers to understand their needs...

  • Customer Engagement Specialist

    2 weeks ago

    Nashville, Tennessee, United States Zeal Co Full time

    At Zeal Co, we are dedicated to creating a meaningful impact that resonates beyond our organizational boundaries. Our approach begins with aligning our objectives with the clients we choose to collaborate with. By prioritizing community needs and fostering impactful initiatives, we have established a strong reputation in the Nashville region.Due to our...

  • Customer Engagement Specialist

    2 weeks ago

    Nashville, Tennessee, United States Rebuilt Full time

    Customer Engagement SpecialistThe Customer Engagement Specialist role is an integral part of the Rebuilt sales team. In this position, you will engage in both outbound and inbound communications, utilizing various channels such as email and chat to connect with potential sellers as their initial point of contact. You will adeptly establish rapport while...

  • Customer Engagement Specialist

    2 weeks ago

    Nashville, Tennessee, United States Genesco Full time

    About the Role As a Customer Engagement Specialist, your primary responsibility will be to manage incoming communications via chat and email from our valued customers regarding their orders. This includes assisting with inquiries related to order placement, tracking, modifications, and cancellations. You will also provide comprehensive product knowledge and...

  • Customer Engagement Specialist

    2 weeks ago

    Nashville, Tennessee, United States Genesco Full time

    About the Role As a Customer Engagement Specialist, your primary responsibility will be to manage incoming digital communications from our valued customers regarding their orders. This includes assisting with inquiries related to order placement, tracking, modifications, and cancellations. You will also provide essential product and website information,...

  • Customer Engagement Specialist

    1 week ago

    Nashville, Tennessee, United States Genesco Full time

    About the RoleAs a Customer Engagement Specialist, you will play a vital role in managing inbound communications through chats and emails from our valued customers regarding their orders. Your responsibilities will include assisting with inquiries related to order placement, tracking, modifications, and cancellations, while also providing essential product...

  • Customer Engagement Specialist

    2 weeks ago

    Nashville, Tennessee, United States QNTM Fit Life Full time

    Job OverviewQNTM Fit Life is seeking a committed Customer Engagement Specialist to enhance our team and deliver outstanding service to our members. In this role, you will serve as the initial point of contact for our clientele, ensuring they enjoy a positive and fulfilling experience during their time with us.Key Responsibilities:Greet and assist members and...

  • Customer Engagement Specialist

    1 week ago

    Nashville, Tennessee, United States Conn's HomePlus Full time

    Position Overview: The main responsibility of a Sales Associate is to advocate for Conn's products and financing solutions through exceptional customer service. Sales Associates guide customers through every step of the purchasing journey. They possess in-depth knowledge of our offerings, which include electronics, appliances, furniture, mattresses, and...

  • Customer Engagement Specialist

    2 weeks ago

    Nashville, Tennessee, United States Broadcast Music Full time

    POSITION OVERVIEWThe Affiliate Customer Service Associate is dedicated to delivering outstanding support to our songwriter and publisher clientele. This role is essential in fostering customer satisfaction by effectively addressing inquiries, resolving challenges, and providing assistance with professionalism and empathy.WORK ENVIRONMENTThis position is...

  • Customer Engagement Specialist

    2 weeks ago

    Nashville, Tennessee, United States National Museum of African American Music Full time

    Visitor Experience CoordinatorLocation: Nashville, TNEmployment Type: Part Time to Full TimeLevel: Entry LevelThe National Museum of African American Music is on the lookout for enthusiastic individuals to join our team as Visitor Experience Coordinators. This role is essential in ensuring that all guests have a memorable and enjoyable visit to the Museum.As...

  • Client Engagement Specialist

    2 weeks ago

    Nashville, Tennessee, United States Limitless Ambition Full time

    Job OverviewAre you passionate about assisting others and delivering exceptional service? If so, we have an exciting opportunity for you! Our organization is looking for a personable, enthusiastic, and engaging individual to become a part of our team as a Client Engagement Specialist.In this role, you will be the key player in providing our clients with an...

  • Aquatic Engagement Specialist

    2 weeks ago

    Nashville, Tennessee, United States British Swim School of Nashville Full time

    Aquatic Engagement Specialist - British Swim School of NashvilleThe Aquatic Engagement Specialist at British Swim School of Nashville is responsible for delivering exceptional customer service and managing site operations with a focus on family retention through meaningful interactions, ultimately leading to increased lesson bookings and attracting new...

  • Partner Engagement Specialist

    2 weeks ago

    Nashville, Tennessee, United States Connection Full time

    Overview:What We DoWe simplify the complexities of IT by facilitating the connection between individuals and technology. When a client seeks an improved method to oversee their warehouse inventory, empower their workforce, or safeguard their data, we make it a reality. It all comes down to identifying the ideal mix of technological hardware, software, cloud...

  • Customer Engagement Specialist

    2 weeks ago

    Nashville, Tennessee, United States AEG Full time

    APPLICATION DETAILS: About AEG: At AEG, we pride ourselves on fostering a family-like atmosphere where every team member is valued. Our organization is driven by a passion for community engagement, the excitement of live events, and a commitment to excellence in service. Desired Candidate Profile: Availability for 6-8 hours, 15-20 times annually, with a...

  • Customer Engagement Specialist

    1 week ago

    Nashville, Tennessee, United States Orangetheory Fitness Full time

    Benefits: Performance-based bonuses Dental coverage Employee discounts Paid leave Join our mission to inspire: About Orangetheory Fitness: Fosters a motivating and uplifting atmosphere for all participants Encourages and celebrates teamwork Offers hands-on support to team members, enhancing skills across various business sectors Orangetheory...

  • Customer Engagement Specialist

    1 week ago

    Nashville, Tennessee, United States AEG Full time

    APPLY HERE: About AEG: Joining AEG means becoming part of a vibrant community dedicated to delivering exceptional experiences. We prioritize our team members and strive to foster a supportive environment. Our organization is filled with individuals who are enthusiastic about their roles, the entertainment industry, and contributing to memorable events. What...

  • Client Engagement and Event Sales Specialist

    1 week ago

    Nashville, Tennessee, United States Kulia Full time

    Job OverviewAt Kulia Business Solutions, we are committed to empowering clients and nonprofit organizations through innovative event management and outstanding customer engagement. Our mission is to assist these organizations in reaching their objectives by crafting unforgettable events and nurturing meaningful connections within their communities. We are...

  • Client Engagement Specialist

    1 week ago

    Nashville, Tennessee, United States NDS Consulting Agency Full time

    Job OverviewEnrollment SpecialistNDS Consulting Agency is a forward-thinking organization that is transforming the industry. We seek motivated individuals with exceptional work ethics and the ability to adapt to various scenarios. This role offers a chance for residual income and limitless earning potential, alongside a distinctive corporate culture.As an...

  • Wellness Engagement Specialist

    2 weeks ago

    Nashville, Tennessee, United States Restore Hyper Wellness - RHWM036 Full time

    Job OverviewHealth & Wellness SpecialistAt Restore Hyper Wellness, we embrace the concept of Hyper Wellness, which reflects our commitment to providing innovative services that yield tangible results. Our mission is to enhance our clients' well-being with every visit, activating their body's natural defense systems. Hyper Wellness is not just a service; it...

  • Customer Support Specialist

    1 week ago

    Nashville, Tennessee, United States Zeal Co Full time

    At Zeal Co, we are dedicated to creating a meaningful influence that reaches beyond our workplace. To achieve this, we begin by ensuring our mission aligns with the clients we choose to partner with. By prioritizing community needs and impactful initiatives, we have established a strong reputation in the Nashville region.As we continue to grow rapidly, we...