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Partner Engagement Specialist

2 months ago

Nashville, Tennessee, United States Connection Full time

Overview:

What We Do

We simplify the complexities of IT by facilitating the connection between individuals and technology. When a client seeks an improved method to oversee their warehouse inventory, empower their workforce, or safeguard their data, we make it a reality. It all comes down to identifying the ideal mix of technological hardware, software, cloud solutions, and support services. That’s our mission. We serve as the IT Department’s IT Department.

Who We Are

Our team is enhanced by a diverse array of backgrounds, experiences, and viewpoints. This diversity is what distinguishes Connection and fuels our drive to innovate and develop technology solutions that stand out. We welcome you to contribute to this collective, sharing your insights and experiences with a team that thrives on fresh ideas, creativity, and assisting others.

Company Overview

Connection Enterprise Solutions is a thriving $1.3B+ organization dedicated to delivering technology solutions for Fortune 2000 companies. We are a wholly-owned subsidiary of Connection (CNXN), a publicly traded company valued at over $2.5 billion.

Connection Enterprise Solutions provides a comprehensive array of technology services, backed by over 500 technical certifications and a skilled team of expert engineers, software licensing specialists, and project managers, ensuring best-in-class solutions for our clients. We deliver end-to-end solutions throughout the entire IT lifecycle—from assessment and design to procurement, installation, management, and asset disposition. Focused on addressing the intricate business challenges faced by enterprise clients, Connection Enterprise Solutions serves as a one-stop shop for a complete range of IT products and services, including data center, networking, mobility, and software solutions. Our proprietary cloud-based e-procurement system, TRAXX, streamlines the IT procurement process, reducing the cost and complexity of acquiring hardware, software, and services.

Why You Should Consider This Role

At Connection, you will find a supportive environment and a fulfilling career, along with excellent benefits. We take pride in offering a total rewards package that encompasses financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are competitive and progressive. We recognize the significance of our employees' emotional wellbeing and provide complimentary therapy visits, mental health coaching, and meditation resources. Additionally, you will benefit from a generous paid time off policy that includes vacation, sick leave, and Wellness and Volunteer Time Off days.

Position Summary:

In collaboration with the Partner Sales Play Manager (SPM) and under the guidance of the Director of Partner Business Development, the Partner Engagement Specialist plays a vital role in our partner engagement strategy.

The Partner Engagement Specialist leverages their understanding of the assigned partners' products and services, solutions, Go-To-Market strategy, and organizational structure to drive substantial sales growth within the Enterprise Solution Group (ESG). This role is proactive in showcasing CNXN's value to the partner field organization, which includes Sales, Solution Architects, industry CTOs, marketing representatives, and partner executives. The position requires 40-50% travel and may involve participation in partner field meetings, events, roundtables, partner staff meetings, and executive briefings.

Key Responsibilities:

  • Facilitates ESG sales growth of core and adjacent products and services.
  • Drives a 3X increase in top-of-funnel pipeline, as reflected in Salesforce.
  • Represents CNXN's value proposition and rebrands CNXN to the partner field organization.
  • Documents one-on-one meetings with key stakeholders from assigned partners.
  • Maps partner field teams to CNXN accounts and account teams.
  • Conducts CNXN presentations to partners and documents enablement sessions.
  • Participates in field events, roundtables, partner staff meetings, and executive briefings.
  • Documents participation and collaboration efforts.
  • Works closely with the assigned ESG Partner BD Sales Play Manager and partners in CNXN PM, Sales, and Marketing.

Qualifications:

  • Proficient in Microsoft Office Suite, MS Teams, Cisco WebEx, and relevant internal business systems such as Salesforce.
  • Strong IT aptitude with a commitment to continuous learning and application of the latest technologies.
  • Experience in partner relationship management and customer-facing roles, successfully leading technical discussions with senior executives.
  • Comprehensive knowledge of vendor-specific technology and respective practice area technologies.
  • Proficient in account planning with experience in upselling and cross-selling strategies.
  • Articulate with the ability to clearly convey and demonstrate value propositions to clients.
  • Skilled in providing IT solutions tailored to customer needs.
  • Experience in project management and meeting expectations, both internally and with clients.
  • Action-oriented with strong execution skills.
  • Excellent interpersonal and proactive communication skills, capable of building relationships quickly.
  • Highly self-motivated and results-driven.
  • Strong time management and organizational skills.
  • Detail-oriented with the ability to document effectively.