Senior Vice President, Client Relations

2 weeks ago

New York, New York, United States Media Full time

Overview of the Position

The Senior Vice President of Client Relations is responsible for nurturing agency partnerships in a dynamic and rapidly changing landscape. Agility and teamwork are crucial in this role. Our methodology encourages collaboration not only within our teams but also with our clients and other agency collaborators.

This position is designed for a strategic and growth-oriented individual who possesses the industry expertise and relationships necessary to drive results. If you are a seasoned professional who understands client needs and actively seeks new avenues for impactful initiatives, this role is tailored for you.

Key Responsibilities:

Oversee and direct a comprehensive global cross-functional media operations, creative, and analytics team. Offer guidance and support for service line leadership. Sustain senior-level relationships with essential global client stakeholders and serve as the primary escalation point. Ensure account health by acting as the main internal point of contact for all account-related forecasting. Serve as the primary subject matter expert for both the team and the client. Recognize and leverage new growth opportunities.

About You

Essential Qualifications:

15+ years of experience in performance agency leadership with enterprise-level clients, preferably in the technology sector. Proven ability to manage senior-level relationships to ensure account stability and growth while projecting thought leadership and earning respect as a trusted advisor. Direct experience in managing both digital media and creative teams is highly advantageous. Demonstrated capability to align client expectations with the limitations and capacities of the available team, along with a readiness to push back when necessary to maintain quality. Proven leadership experience with global and diverse teams in complex, high-pressure settings. Ability to lead and enhance output in a cross-functional and interdependent team environment. Familiarity with technology applications (especially AI tools) in performance optimization and creative production. Strong understanding of digital marketing trends and technologies. A sharp focus on process efficiency and output enhancement. Excellent communication skills, with the ability to convey ideas confidently, directly, and empathetically.

At Media.Monks, we are committed to fostering an environment where diverse perspectives can flourish. We actively design our hiring processes to promote equity and inclusion while minimizing bias. We celebrate diversity and are dedicated to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds who are eager to contribute to our mission.

What We Provide

Benefits

Comprehensive medical, dental, and vision insurance with employer-paid HRA Generous paid time off and 15 company-wide holidays 401k plan with company contributions Paid parental leave Emphasis on work-life balance and personal well-being Opportunities for career advancement in a disruptive space within the Media.Monks network A globally diverse and inclusive culture with employee resource groups Genuine commitment to diversity, equity, and inclusion efforts and sustainable growth.

Media.Monks has provided a compensation range that reflects its good faith estimate of what may be offered for this position. The final salary will be determined based on job-related factors.

About Media.Monks

Media.Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Media.Monks combines a vast array of global marketing and technology services to enhance business possibilities and redefine brand interactions. Its integration of systems and workflows enables seamless content production, scaled experiences, enterprise-grade technology, and data science powered by AI—managed by the industry's top and most diverse digital talent.

We are an equal-opportunity employer dedicated to creating a respectful and empowering work environment where all individuals can express themselves freely among colleagues who embrace diversity in all forms. Including fresh voices and unique perspectives in all areas of our business not only fosters growth but also enhances our ability to produce work that resonates with the world around us.

Please be cautious of fraudulent job postings and recruiting activities that may misuse our company name and information. Protect your personal information during the recruitment process.

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