Catering Operations Manager

5 days ago


Birmingham, Alabama, United States Compass Group, North America Full time
About the Role

We are seeking a highly organized and detail-oriented Catering Operations Manager to join our team at Compass Group, North America. As a Catering Operations Manager, you will be responsible for coordinating catering staff schedules, ensuring timely delivery of functions, and providing exceptional customer service.

Key Responsibilities
  • Determine workload requirements from catering orders and meet with function group leaders to discuss setup arrangements.
  • Interact with customers and resolve complaints in a service-oriented manner, demonstrating a complete understanding of menu items.
  • Instruct staff on work expectations for catered functions, help staff set up rooms to desired specifications, and assemble and deliver food and supplies to scheduled locations.
  • Serve food and beverages to guests, return food, beverages, serving equipment, and utensils to the catering facility, and ensure proper presentation, portion control, and maintenance of serving temperatures.
  • Maintain sanitation and orderliness of all equipment, supplies, and utensils, and ensure proper food preparation by following approved recipes and production standards.
Requirements
  • A valid driver's license may be required, and a valid food handler's permit and/or alcohol servers permit may be necessary, depending on state law.
  • Associates at Compass Group, North America, are offered many fantastic benefits, including a retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, voluntary benefits, and more.
About Compass Group, North America

Compass Group, North America, is an equal opportunity employer committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



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