Customer Support Specialist II

2 weeks ago


Irving, Texas, United States Randstad North America, Inc. Full time

Position Overview:
The Customer Service Representative II plays a crucial role in engaging with clients and collaborating with company sales and service teams to manage a range of pre-sales and post-sales service tasks within a Call Center setting.

Key Responsibilities:
1. Provide exceptional customer support by addressing inquiries and resolving issues efficiently.
2. Liaise with sales and service representatives to ensure seamless communication and service delivery.
3. Handle various service functions, maintaining a high level of professionalism and customer satisfaction.

Work Environment:
This position requires the ability to work in a hybrid schedule, blending both remote and in-office responsibilities.

Qualifications:
Ideal candidates will possess strong communication skills and a customer-centric approach, with experience in customer service or related fields.



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