Medical Customer Support Specialist
2 weeks ago
Join CornerStone Staffing as a Medical Customer Support Specialist
Position Overview:
As a vital member of our team, you will play a crucial role in ensuring the smooth operation of our medical customer service department. Your responsibilities will include:
- Reviewing all orders for completeness and accuracy.
- Interpreting prescriptions with precision.
- Verifying patient details and ensuring proper physician authorization.
- Checking orders for insurance approvals.
- Calculating dosage volumes accurately, converting between measurement systems.
- Assisting pharmacists in the safe distribution of medications and providing pharmaceutical care.
- Entering and processing new prescriptions in compliance with pharmacy regulations.
- Managing prescription refills, including confirmation and documentation.
- Maintaining a clean and organized workspace.
- Processing all orders efficiently and accurately.
- Assisting in the upkeep of software templates.
- Performing additional tasks as assigned by management.
- Providing support for phone inquiries.
- Adhering to all relevant government regulations, including HIPAA.
Qualifications:
- High school diploma or equivalent.
- Experience in medical and pharmacy services.
- Typing speed of 35+ words per minute.
- Minimum of 1 year of experience in data intake.
- Ability to lift up to 40 pounds as needed.
- Demonstrated sense of urgency and excellent multitasking abilities.
We look forward to your application and the possibility of you joining our dedicated team
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