Medical Customer Support Specialist
2 weeks ago
Company Overview: CornerStone Staffing is seeking dedicated individuals for the role of Medical Customer Support Specialist.
Position Overview: This role is essential in ensuring the accuracy and efficiency of medical order processing.
Key Responsibilities:
- Ensure all orders are complete and accurate.
- Interpret and verify prescriptions effectively.
- Confirm patient details and necessary physician approvals.
- Check orders for insurance eligibility.
- Calculate and verify dosage volumes, converting between measurement systems.
- Assist pharmacists in the safe distribution of medications and provide pharmaceutical care.
- Input and manage new prescriptions in the pharmacy system under the supervision of a licensed pharmacist.
- Handle prescription refills, including confirmation and processing of third-party claims.
- Maintain a clean and organized workspace.
- Process all orders promptly and accurately.
- Support the accuracy of software templates.
- Perform additional tasks as assigned by management.
- Manage incoming phone calls effectively.
- Adhere to all relevant regulations, including HIPAA compliance.
Qualifications:
- High school diploma or equivalent.
- Experience in medical and pharmacy services.
- Typing speed of 35+ words per minute.
- Minimum of one year experience in data intake.
- Ability to lift up to 40 pounds for fulfillment support.
- Demonstrated sense of urgency and excellent multitasking abilities.
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Medical Customer Support Specialist
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Irving, Texas, United States CornerStone Staffing Full timeCompany Overview: CornerStone Staffing is seeking dedicated individuals for the role of Medical Customer Support Specialist. Position Overview: This role involves assisting in the management of medical orders and ensuring the accuracy of patient information. Key Responsibilities:Review all orders for completeness and accuracy.Interpret and verify...
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