Eligibility Specialist II
3 days ago
We are seeking a highly skilled Eligibility Specialist II to join our team at ChildCareGroup. As an Eligibility Specialist II, you will play a critical role in determining the eligibility of families for childcare services and providing them with the necessary support and resources.
Key Responsibilities- Eligibility Determination: Determine the eligibility of families for childcare services by assessing their needs and providing them with the necessary information and support.
- Case Management: Manage a high volume of case files and data entry daily, ensuring that all information is accurate and up-to-date.
- Customer Service: Provide excellent customer service to families and childcare providers, responding to their inquiries and concerns in a professional and respectful manner.
- Policy Adherence: Adhere to state and local policies and procedures, ensuring that all eligibility determinations are made in accordance with these guidelines.
- Communication: Communicate effectively with families, childcare providers, and other stakeholders, providing them with clear and concise information about eligibility and childcare services.
- Education: High School Diploma or equivalent, associate's or bachelor's degree preferred.
- Experience: One to two years of experience in determining eligibility, working directly with customers, and entering information into a database.
- Skills: Ability to adapt to frequent policy changes, critical thinking and problem-solving skills, and proficiency in Microsoft Word, Excel, and Outlook.
- Competitive Salary: A competitive salary and benefits package, including paid parental leave, company holidays, and a 401(k) match.
- Opportunities for Growth: Opportunities for professional growth and development, including training and education programs.
- Collaborative Work Environment: A collaborative and supportive work environment, with a team of dedicated professionals who are passionate about making a difference in the lives of families and children.
If you are a motivated and detail-oriented individual who is passionate about making a difference in the lives of families and children, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.
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Clinical Pharmacy Specialist II
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Identity Management Specialist II
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Quality Assurance Specialist II
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