Insurance Customer Service Representative
17 hours ago
InsureOne Insurance Services America LLC is a leading insurance agency with a strong presence in the US. With over three decades of experience, we have established a reputation for providing exceptional service, competitive rates, and tailored coverage options to our clients. Our team of local insurance professionals takes pride in delivering a white-glove experience to our customers.
What We Offer- Competitive Hourly Pay: Earn a competitive hourly wage, with opportunities for performance-based bonuses.
- Continuous Training and Mentorship: Receive ongoing training and mentorship to help you grow in your career.
- Growth-Oriented Culture: Join a culture that values growth and internal promotion opportunities.
- Comprehensive Benefits Package: Enjoy a comprehensive benefits package, including medical, dental, vision, and life insurance.
- 401K Plan: Participate in a comprehensive 401K plan with a competitive employer match.
- Paid Time Off: Enjoy paid time off, including holidays, vacation, and personal time.
- Annual Incentive Trip: Join us for an annual incentive trip for top performers.
- Fitness Perks: Enjoy a corporate discount at 24-Hour Fitness to stay active.
- Employee Assistance Program: Access confidential assistance for personal or professional problems.
- Extra Perks: Enjoy access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans, as well as pet insurance.
The Client Service Representative is responsible for providing exceptional customer service to policyholders of Property & Casualty insurance. This includes answering questions, interpreting policies, explaining coverage, and resolving concerns. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work well independently and on a team.
Responsibilities- Provide Exceptional Customer Service: Answer questions, interpret policies, explain coverage, and resolve concerns for policyholders.
- Liaise with Insurance Companies: Act as a liaison between customers and insurance companies to answer questions, promote opportunities, and resolve concerns.
- Upsell and Cross-Sell: Identify opportunities to upsell and cross-sell existing clients.
- High School Diploma or Equivalent: A high school diploma or equivalent is required.
- Property & Casualty License: A Property & Casualty license is preferred, but not required.
- Customer Service Experience: 1+ years of customer service experience is required.
- Excellent Communication Skills: Excellent verbal and written communication skills are required.
- Attention to Detail: Excellent attention to detail and organizational skills are required.
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