Licensed Insurance Customer Service Representative

2 weeks ago


Rochester, New York, United States Van C. Travis III - State Farm Agency Full time
Job Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Licensed Insurance Customer Service Representative. As a key member of our State Farm Agency, you will play a vital role in providing exceptional service to our customers and helping them achieve their insurance goals.

Responsibilities:

  • Establish and maintain strong relationships with customers, providing personalized service and support.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Use a customer-centric approach to educate customers about insurance options and provide recommendations.
  • Work collaboratively with the agent and other team members to achieve sales and customer service goals.

Requirements:

  • Property & Casualty license (required)
  • Life and Health license (must be able to obtain)
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong organizational and problem-solving skills
  • Ability to learn and adapt to new systems and processes

What We Offer:

  • $21.25 up to $28.25 / Hour plus incentive/production compensation, monthly, quarterly, and annual bonuses
  • Medical, Dental, and Paid Holidays/Paid Time Off
  • 401K with generous match
  • Valuable experience and growth opportunities

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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