Customer Service Representative

2 weeks ago


Rochester, New York, United States Ed Tasker - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative at Ed Tasker - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences and driving the growth of our successful insurance agency.

Key Responsibilities
  • Establish and maintain strong customer relationships through prompt, accurate, and friendly service.
  • Provide expert guidance on insurance options, answering customer inquiries and addressing their needs in a timely and professional manner.
  • Utilize a customer-centric approach to educate customers about insurance products and services, promoting the development of our business.
  • Collaborate with other agency team members to ensure seamless customer service and support.
Requirements
  • Dedicated to delivering exceptional customer service and building strong relationships.
  • Excellent communication and interpersonal skills to effectively interact with customers and colleagues.
  • Proactive problem-solving skills to address customer concerns and needs.
Benefits
  • Competitive hourly pay plus commission/bonus opportunities.
  • Paid time off (vacation and personal/sick days) and health benefits.
  • Valuable career-building experience and opportunities for advancement within our agency.


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