Operations Administrative Assistant

12 hours ago


Bothell, Washington, United States National Service Bureau Full time
Job Overview

National Service Bureau is seeking a highly skilled Operations Administrative Assistant to join our team. This role plays a critical part in ensuring the smooth operation of our call centers.

Key Responsibilities
  • Provide administrative support to the Operations Team, ensuring seamless day-to-day operations.
  • Prepare and maintain internal operations reports, providing valuable insights to stakeholders.
  • Communicate effectively with clients, sending reports and information requests in a timely manner.
  • Support the development and implementation of internal policies and processes.
  • Develop and maintain operations policies and processes, ensuring compliance and efficiency.
  • Manage ongoing and special projects, prioritizing tasks and meeting deadlines.
Requirements
  • Ability to manage multiple priorities and projects, ensuring timely completion.
  • Excellent communication and interpersonal skills, with a positive attitude.
  • High level of integrity, empathy, and self-motivation.
  • Strong proficiency in Microsoft Office, particularly Word and Excel.
Culture & Environment

National Service Bureau is a dynamic and growing company, committed to providing a positive work environment. We value diversity, teamwork, and continuous learning.

  • Diverse and friendly team environment.
  • Open office space, promoting collaboration and creativity.
  • Great work-life balance, with opportunities for growth and development.


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