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Technical Support Specialist

2 months ago

Colorado Springs, Colorado, United States System Soft Technologies Full time
Position Overview

We are seeking a dedicated Technical Support Specialist who has a passion for technology and excels in providing exceptional assistance to users.

Key Responsibilities
  • Provide comprehensive technical assistance for computer systems and software.
  • Diagnose and resolve issues related to Windows operating systems.
  • Manage user accounts and permissions through Active Directory.
  • Deliver outstanding customer service to ensure user satisfaction.
  • Implement and maintain firewall configurations to secure network access.
Qualifications

The ideal candidate will possess a strong foundation in IT support, with a focus on troubleshooting and user engagement. A commitment to continuous learning and improvement in technical skills is essential.