Technical Support Specialist

4 weeks ago


Colorado Springs, Colorado, United States On Site Computer and Network Supprt Full time
Job Description
We are seeking an experienced Desktop Support Technician to provide technical assistance with computer hardware and software.

Responsibilities:


  1. Provide technical support for computer hardware and software issues.
  2. Resolve technical issues for clients via phone, in person, or remotely.
  3. Recommend hardware and software improvements to enhance system performance.
  4. Track customer issues and resolutions through our ticketing system.


Qualifications:


  1. Previous experience in IT, customer service, or related fields.
  2. Ability to build rapport with clients and provide excellent customer service.
  3. Strong troubleshooting and critical thinking skills.
  4. Positive and professional demeanor.


Company Description:

On Site Computer and Network Support is a growing IT company in the Colorado Springs area. We are looking for enthusiastic and skilled professionals to contribute to our team.

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