Crisis Support Specialist

1 week ago


Missoula, Montana, United States Western Montana Mental Health Center Full time
Position Overview:

Are you passionate about making a positive impact in the lives of individuals in crisis? Do you possess the ability to provide compassionate support over the phone? If so, this role may be the perfect fit for you.

About Us:

Western Montana Mental Health Center (WMMHC) has been a cornerstone of community support since 1971, serving 15 counties across western Montana. Our mission is to deliver comprehensive, person-centered care that prioritizes recovery, wellness, and trauma-informed practices.

At WMMHC, we understand the importance of our work and its profound effect on our clients and communities. Working with us allows you to experience the beauty of Montana while engaging in a fulfilling career that truly makes a difference.

Key Responsibilities:

As a Crisis Support Specialist, you will:

1. Triage incoming calls to the Lifeline and gather essential information from callers.
2. Conduct assessments and coordinate appropriate interventions as necessary.
3. De-escalate situations with callers in distress over the phone.
4. Develop and implement realistic safety plans, ensuring follow-up actions are completed.
5. Maintain knowledge of community resources to assist callers effectively.
6. Document all interactions accurately and thoroughly.

Work Environment:

This position is primarily remote, with the expectation of in-office attendance as needed after training. Flexibility in scheduling is required, including evenings, weekends, holidays, and overnight shifts, with additional pay for overnight work.

Qualifications:

- High School diploma or equivalent required.
- Must pass a background check.
- Valid Montana Driver's License with a clean driving record.
- Proof of auto liability insurance coverage as per company policy.
- One year of relevant experience in human services is preferred.

Employee Benefits:

WMMHC values the well-being of its employees and offers a comprehensive benefits package designed to support your health and personal growth, including:

- Health Insurance options starting as low as $5 per pay period.
- Employer-paid benefits such as Employee Assistance Program, life insurance, and long-term disability.
- Voluntary benefits including dental and vision insurance, short-term disability, and additional life insurance.
- Health Savings Account (HSA) with matching contributions or Medical Flexible Spending Account (FSA).
- Immediate enrollment in a 403(B) retirement plan with employer matching after one year.
- Generous paid time off, including sick leave, paid holidays, and floating holidays.
- Loan forgiveness programs available through PSLF or NHSC.

  • Missoula, Montana, United States Western Montana Mental Health Center Full time

    Crisis Support SpecialistAre you passionate about making a positive impact in the lives of individuals in need?About Us:At Western Montana Mental Health Center (WMMHC), we have been dedicated to fostering community collaboration since 1971, serving 15 counties across western Montana. Our commitment lies in delivering comprehensive, person-centered care that...


  • Missoula, Montana, United States Western Montana Mental Health Center Full time

    Position Overview:Are you passionate about making a positive impact in the lives of individuals in crisis? If you possess strong communication skills and a calm demeanor in challenging situations, this role may be ideal for you.About Us:Western Montana Mental Health Center (WMMHC) has been a cornerstone of community support since 1971, serving 15 counties...


  • Missoula, Montana, United States Western Montana Mental Health Center Full time

    Position Overview:Are you passionate about providing support to individuals in need? Do you possess the ability to remain composed during challenging situations while offering empathetic assistance? If so, the National Suicide Prevention Lifeline team is looking for dedicated individuals like you.About Us:Western Montana Mental Health Center (WMMHC) has been...


  • Missoula, Montana, United States Winds of Change Full time

    Job SummaryWe are seeking a highly motivated and compassionate Peer Support Specialist to join our team at Winds of Change. As a Peer Support Specialist, you will play a vital role in supporting individuals and groups in their journey towards recovery and wellness.Key ResponsibilitiesProvide transportation to clients for their appointments when...


  • Missoula, Montana, United States Winds of Change Full time

    Position Overview:Are you prepared to embrace a fulfilling opportunity as a Rehabilitation and Support Specialist at Winds of Change? In this vital role, you will provide essential assistance to individuals striving for improved well-being. Key Responsibilities:Your primary focus will be to support clients on their recovery journey. This includes: ...


  • Missoula, Montana, United States Winds of Change Full time

    About the RoleWe are seeking a dedicated Rehabilitation and Support Specialist to join our team at Winds of Change in Missoula, Montana.This is an exciting opportunity to provide crucial support for individuals on their well-being journey. As a Rehabilitation and Support Specialist, you will be responsible for assisting clients on the path to recovery.Key...


  • Missoula, Montana, United States Winds of Change Full time

    Are you interested in a fulfilling position as a Rehabilitation and Support Specialist at Winds of Change? Join our dedicated team and make a significant impact by providing vital assistance to individuals striving for well-being. We are looking for a candidate who embodies dependability, integrity, empathy, and insight. As a Rehabilitation and Support...


  • Missoula, Montana, United States Western Montana Mental Health Center Full time

    Crisis Intervention Registered Nurse – Join a dedicated team focused on transforming lives through compassionate care. At Western Montana Mental Health Center, we have been a cornerstone of community support since 1971, serving a wide region with a commitment to holistic, person-centered health services. Our mission is to provide comprehensive care that...


  • Missoula, Montana, United States Winds of Change Full time

    Job SummaryWe are seeking a dedicated Rehabilitation and Support Specialist to join our team at Winds of Change. As a key member of our staff, you will play a vital role in providing crucial support for individuals on their well-being journey.Key ResponsibilitiesAssist clients in achieving their recovery goals through personalized support and...


  • Missoula, Montana, United States Winds of Change Full time

    Job SummaryWe are seeking a highly motivated and compassionate Peer Support Specialist to join our team at Winds of Change. As a Peer Support Specialist, you will play a vital role in supporting individuals and groups in their journey towards recovery and wellness.Key ResponsibilitiesProvide transportation to clients for their appointments when...


  • Missoula, Montana, United States Winds of Change Full time

    Job Summary:We are seeking a highly motivated and compassionate Peer Support Specialist to join our team at Winds of Change. As a Peer Support Specialist, you will play a vital role in supporting individuals in their journey to recovery and wellness.Key Responsibilities:Provide transportation to clients for their appointments when necessaryFacilitate...


  • Missoula, Montana, United States Winds of Change Full time

    Job OverviewPosition: Adult Group Home Staff MemberCompany: Winds of ChangeLocation: Missoula, MT, USKey Responsibilities:Engage with residents and oversee daily living activities.Work in both full-time and part-time capacities.Manage 12-hour shifts, with options for day and overnight schedules.Facilitate three nutritious meals daily and ensure cleanliness...


  • Missoula, Montana, United States Winds of Change Full time

    Job OverviewPosition: Adult Group Home Staff MemberCompany: Winds of ChangeRole Summary: Engage with residents and oversee daily living activities. Opportunities for both full-time and part-time roles are available.Work Schedule: Shifts are structured as 12-hour periods, with options for both daytime and overnight assignments. Day shifts typically run from...


  • Missoula, Montana, United States Healthcare Support Full time

    Job Title: Travel Nurse RN SpecialistJob Summary:Healthcare Support is seeking a skilled Travel Nurse RN Specialist to join our team in a Dialysis role. As a Traveling Medical Caregiver, you will provide high-quality patient care in a dynamic and fast-paced environment.Responsibilities:Provide direct patient care in a dialysis settingCollaborate with...


  • Missoula, Montana, United States Winds of Change Full time

    Job OverviewPosition: Adult Group Home Staff MemberCompany: Winds of ChangeLocation: Missoula, MT, USRole Summary: The Adult Group Home Staff Member plays a crucial role in fostering a supportive environment for residents, ensuring their daily needs are met while promoting independence and community integration.Key Responsibilities:Engage with residents to...


  • Missoula, Montana, United States Kea Global Inc Full time

    Position OverviewKea Global Inc is on the lookout for a dedicated and customer-oriented Customer Support Specialist to become a vital part of our remote workforce. In this role, you will manage both incoming and outgoing communications, ensuring top-notch customer satisfaction while addressing inquiries with professionalism and efficiency.Key...


  • Missoula, Montana, United States City of Missoula Full time

    **Job Summary**The City of Missoula's Fire Department is seeking an Administrative Specialist III to provide critical administrative and technical support to ensure the smooth operation of our department. As a key member of our team, you will be responsible for a variety of tasks, including:Providing administrative support to department staffManaging and...


  • Missoula, Montana, United States Winds of Change Full time

    Descripción del TrabajoEspecialista en Apoyo ResidencialUbicación: Missoula, MT, USCompañía: Vientos de CambioResponsabilidades: Interactuar con los residentes y gestionar las actividades diarias del hogar. Se ofrecen posiciones a tiempo parcial.Los turnos en el hogar grupal son de 12 horas, con opciones de turnos diurnos y nocturnos disponibles.Los...


  • Missoula, Montana, United States Child Start Full time

    Job OverviewPosition Title: Educational Support SpecialistRole Type: Non-Supervisory PositionReports To: Education ManagerPosition Classification: Non-ExemptPosition Summary:The Educational Support Specialist plays a crucial role in offering guidance, mentorship, and professional growth opportunities to educational staff, aiming to elevate the standard of...


  • Missoula, Montana, United States Missoula Motor Company Full time

    Position OverviewMissoula Motor Company is in search of a dedicated full-time Administrative Support Specialist. Our commitment is to foster lasting relationships with our customers, and we believe that satisfied employees contribute significantly to this goal. We value individuals who demonstrate diligence and a proactive attitude.Key ResponsibilitiesManage...