Front Desk Associate

22 hours ago


Sioux Falls, South Dakota, United States Holiday Inn Express & Suites - Southwest Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at the Holiday Inn Express & Suites - Southwest. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities:

  • Answer multi-line telephone system and respond to guest inquiries
  • Make reservations and process check-ins and check-outs
  • Assist with meeting room setup and teardown
  • Drive shuttle for guests around Sioux Falls
  • Perform grounds maintenance and upkeep as needed

Requirements:

  • Superior customer service skills
  • Ability to solve problems in a timely manner
  • Follow company policies and procedures, including dress code
  • Effective time management and multitasking skills
  • Ability to lift up to 50 pounds
  • Valid driver's license and proof of insurance

Benefits:

Full-time employees are eligible for medical, dental, vision, 401k, and other benefits.


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