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Guest Services Representative

2 months ago

Sioux Falls, South Dakota, United States Country Inn & Suites by Radisson Full time
Job Overview

Position: Front Desk Team Member

We are seeking a motivated and friendly individual to serve as a Front Desk Team Member at Country Inn & Suites by Radisson. In this pivotal role, you will be the first point of contact for our guests, responsible for delivering outstanding customer service and ensuring a pleasant experience for all visitors.

Key Responsibilities:

  • Warmly welcome and assist guests upon arrival
  • Efficiently manage the check-in and check-out processes
  • Respond to phone inquiries and provide information regarding reservations
  • Address guest requests and resolve any issues with professionalism
  • Keep the front desk area tidy and organized

Qualifications:

  • Experience in customer service is advantageous
  • Strong communication and interpersonal abilities
  • Capability to handle multiple tasks in a dynamic environment
  • Attention to detail and effective problem-solving skills
  • Positive demeanor and a commitment to guest satisfaction

Why Work With Us?

At Country Inn & Suites by Radisson, we prioritize exceptional service and guest satisfaction. As a Front Desk Team Member, you will have the chance to significantly enhance our guests' experiences, creating memorable moments during their stay. We foster a collaborative and professional work atmosphere that encourages personal and career growth.

Become a vital part of our commitment to excellence in hospitality and contribute to making every guest's visit a remarkable one.