Senior Property and Casualty Insurance Specialist

6 days ago

Torrance, California, United States MST Insurance Solutions, Inc Full time
Job Description

Job Title: Assistant Vice President, Property and Casualty Insurance

Classification: Exempt

Department: Property and Casualty Insurance

Location: Remote or Hybrid/Flexible

Reports to: Vice President


Job Summary:

The Assistant Vice President, Property and Casualty Insurance will act as the primary expert resource and first point of contact for a select number of large, complex clients. This role will involve research/analysis and handling of a wide variety of client questions on coverage/eligibility and contractual issues. The ideal candidate will be required to have a book of 5-10 large accounts as well as serve as a secondary on our top 20 accounts and assist in the management of the Property and Casualty Insurance staff.


Key Responsibilities:

  • Client Management: Analyze relevant client data, conduct market comparisons, strategize with clients, make recommendations, and negotiate premium on behalf of clients for best alternatives.
  • Marketing and Business Development: Provide marketing and new business development support to producers, including presentations and proposals, participating in meetings with prospective clients as part of the team.
  • Account Management: Manage day-to-day account transactions, including data entity acquisition, property acquisitions, exposure changes, contract reviews, coverage analysis, and program recommendations with intensive client interaction.
  • Claim Process and Activities: Assist in the development, coordination, and maintenance of claim process and activities.
  • Business Planning and Strategies: Coordinate with the Vice President and Loss Control Consultants to develop business plans and strategies for the Property and Casualty Insurance department that ensures attainment of book of business and retention goals and profitability.
  • Client Service Delivery: Assist the Vice President with overall client service delivery.
  • Vendor Relationships: Cultivate and maintain ethical good standing vendor relationships, look out for and research new products and technologies that will enhance services to clients.
  • Sales and Cross-Selling Opportunities: Develop sales or cross-selling opportunities with current clients.
  • Confidentiality: Maintain confidentiality of Company and customer information, including pricing, growth projections, market share, and other materials that can be used by the competition.
  • Team Leadership: Serve as subject matter expert and team lead for Account Representatives and Account Managers to explain coverages and alternative marketing strategies to build their knowledge and improve their overall retention.
  • Supervisory Functions: Perform supervisory functions during the absences of the Vice President, including maintaining/approving work hours, timecards, PTO/leave approvals, disciplining, in accordance with company policies and applicable laws.
  • Departmental Strengths and Challenges: Identify strengths and challenges within the department and work with the Vice President to implement plans and promote strengths, find solutions.
  • Special Projects: Perform special projects and other miscellaneous duties as assigned by the Vice President and Senior Management.
  • High Ethical Standards: Maintain high ethical standards in the workplace.

Non-Essential Duties:

  • Sales Presentations: Conduct sales presentations utilizing Company sales materials.
  • Reporting Irregular Issues: Report all irregular issues and problems to the management for solution.
  • Communication: Maintain good communication with office staff members, client contacts, insurance carrier representatives, and outside contacts.
  • Company Policies and Procedures: Comply with all company policies and procedures.
  • Workplace Safety: Responsible for maintaining a clean and safe working area by participating in all aspects of the Company's Safety Program.

Qualifications:

  • Education: Bachelor's degree from four-year college or university, or insurance designations with equivalent work experience.
  • Experience: Minimum of ten years of P&C related experience in a broker environment.
  • Technical Skills: Proficient with AMS360 and MS Office Suite.
  • Leadership Skills: Excellent team leadership skills.
  • Confidentiality: Ability to maintain a high level of confidentiality.
  • Communication Skills: Excellent verbal and written communication skills.
  • Problem-Solving Skills: Ability to work independently and make accurate decisions and demonstrate good judgement.
  • Organizational Skills: Detail oriented with excellent organizational and time/project management skills.
  • Insurance License: Must obtain and maintain active Property and Casualty Insurance Agent License.
  • Travel: This position may require routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. If required, acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are requirements of this position.

Competencies:

  • Communication: Communication refers to the ability to inform orally and in writing, with clarity and good effect. It means to understand clearly and quickly when instructions or orders are received. It means judgment about what information is important and what is not, and what should be communicated, how, to whom and when.
  • Customer Focus: Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
  • Drive for Results: Pursues goals with energy, drive, and a need to finish. Does not give up, faces resistance or setbacks well; pushes self and others for results.
  • Job Knowledge: Refers to the amount of relevant job knowledge and skill you have. Includes awareness and possession or mastery of special facts, practices, manual skills and techniques and decision-making methods. How well the employee is knowledgeable of services, policies, and procedures.
  • Judgement: Able to make decisions that are sound, accurate, timely and supported by the reasoning and inclusion of others.
  • Negotiating: Able to negotiate with both internal and external groups. Finds solutions that match the needs of all parties.
  • Organizing: Able to use resources (people, funding, material, support) to get things done. Able to orchestrate multiple activities at once to accomplish a goal. Uses resources effectively and efficiently. Arranges information and files in a useful manner.
  • Presentation Skill: Uses communication skills to develop messages for various audiences. Able to measure audience response and adapt accordingly.
  • Priority Setting: Plans and organizes work activities. Knows what will help or hinder accomplishing a goal.
  • Problem Solving: Able to solve problems using logic, judgement, and data to determine effective solutions.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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