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Business Development Manager

2 months ago

Vienna, Virginia, United States Smoothie King (SKFI) Full time
Business Development Manager

At Smoothie King, we are seeking a highly motivated and experienced Business Development Manager to lead our store operations and drive business growth. As a key member of our team, you will be responsible for cultivating a positive and productive work environment that fosters collaboration and excellence among our store team.

Key Responsibilities
  • Workforce Management:
    • Create and implement a strategic plan for recruiting, sourcing, and onboarding team members who align with our mission and values.
    • Plan and organize shifts to meet the needs of both team members and customers.
    • Delegate tasks effectively to achieve successful store operations.
  • Learning and Development:
    • Empower team members with the knowledge, skills, and abilities to achieve excellence.
    • Identify knowledge and skill gaps in new team members and develop customized training programs for ongoing improvement.
    • Support team member career progression by identifying potential career paths, providing mentorship, and facilitating internal mobility.
  • Operational Excellence and Continuous Improvement:
    • Use operational tools to consistently deliver the Smoothie King Experience and provide guidance for continuous improvement.
    • Ensure compliance with food safety guidelines, store appearance, and cleanliness are upheld and consistent with Smoothie King brand standards.
    • Manage cash activities for the store and validate and reconcile cash and time logs for accuracy and coaching opportunities.
  • Sales and Inventory:
    • Optimize product placement and quantities to enhance sales growth while minimizing waste.
    • Review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and adjust accordingly.
    • Develop local store marketing plans to support brand initiatives, including community outreach through marketing and special events.
  • Culture and Team Engagement:
    • Foster a positive work environment, encourage open communication, and promote team member involvement in decision-making processes.
    • Lead the team by setting clear performance expectations, providing regular feedback and coaching, and conducting progress reports.
    • Recognize and reinforce individual and team accomplishments using existing tools and programs.
    Requirements
    • High school diploma required; associate or bachelor's degree in business, hospitality management, or a related field is preferred.
    • Minimum 2 years' experience as a manager or supervisor in a restaurant or similar retail customer service business.
    • Valid driver's license and ability to provide proof of adequate car insurance.
    • Basic computer knowledge (Microsoft Word, Excel, and general POS functionality).
    • Experience with OSHA, EEOC, and other federal and state laws and local statutes.
    • ServSafe Certification.
    • Personal passion for health and fitness is a plus.
    About Smoothie King

Smoothie King is a leading smoothie and healthy lifestyle brand with over 1,300 stores worldwide. Our mission is to inspire people to live a healthy and active lifestyle. We are proud to be an equal opportunity employer and consider all qualified candidates.

We champion a diverse and inclusive workforce that is representative of the guests we serve. We offer a great benefits package, free smoothies, flexible work schedules, office lunches and parties, monthly fitness challenges, free gym access, and more fun activities to make Smoothie King a happy and healthy place to work.

Our core values are:

  • We Are Better Together
  • We Keep Evolving
  • We Live Our Mission
  • We Do the Right Thing
  • We Focus and Finish