Body Shop Manager

5 days ago


Vienna, Virginia, United States Penske Automotive Group Full time
Job Summary

The Body Shop Manager - Business Development is responsible for driving business growth through strategic partnerships, customer relationships, and operational excellence. This role requires a strong leader who can motivate and direct a team of body shop employees to achieve departmental and organizational goals.

Key Responsibilities
  • Business Development: Develop and implement business growth strategies to increase revenue and market share.
  • Team Management: Direct and supervise a team of body shop employees, including hiring, training, and performance management.
  • Operational Excellence: Ensure the body shop operates efficiently and effectively, meeting or exceeding productivity and quality standards.
  • Customer Relationships: Build and maintain strong relationships with customers, insurance adjusters, and other stakeholders to drive business growth and customer satisfaction.
  • Financial Management: Prepare and manage the body shop's budget, including forecasting, budgeting, and cost control.
  • Regulatory Compliance: Ensure the body shop complies with all relevant laws, regulations, and industry standards, including hazardous waste disposal, emergency response, and OSHA Right-to-Know.
  • Training and Development: Provide training and development opportunities for body shop employees to enhance their skills and knowledge.
  • Quality Control: Ensure the quality of work meets or exceeds industry standards, including regular inspections and quality control checks.
  • Communication: Communicate effectively with customers, employees, and other stakeholders to ensure seamless operations and customer satisfaction.
Requirements
  • Education: High school diploma or equivalent required; associate's degree or higher preferred.
  • Experience: Minimum 5 years of experience in body shop management or a related field; minimum 2-3 years of experience in body shop estimating.
  • Certifications: ASE certification preferred but not required; i-Car certification preferred but not required.
  • Skills: Strong leadership and management skills; excellent communication and interpersonal skills; ability to analyze data and make informed decisions; ability to work independently and as part of a team.


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