Body Shop Manager

2 months ago


Vienna, Virginia, United States Penske Automotive Group Full time
Job Summary

The Body Shop Manager - Business Development is responsible for driving business growth through strategic partnerships, customer relationships, and operational excellence. This role requires a strong leader who can motivate and direct a team of body shop employees to achieve departmental and organizational goals.

Key Responsibilities
  • Business Development: Develop and implement business growth strategies to increase sales volume and market share.
  • Team Management: Direct and schedule the work of all body shop employees, ensuring productivity and quality standards are met.
  • Operational Excellence: Prepare and administer an annual operating budget for the body shop, monitor progress, and make adjustments as needed.
  • Customer Relationships: Establish and maintain good working relationships with insurance adjusters and customers to encourage repeat business.
  • Quality Control: Check the quality of completed work to ensure quality service repairs and minimize comebacks.
  • Regulatory Compliance: Understand, keep abreast of, and comply with federal, state, and local regulations that affect body shop operations.
  • Training and Development: Facilitate and/or conduct technical training and send employees to training schools as needed.
  • Communication: Demonstrate good communication skills, both oral and written, to effectively communicate with team members, customers, and other stakeholders.
Requirements
  • Education: High school diploma or equivalent, and five years related experience or equivalent combination of education and experience.
  • Experience: Minimum of 2-3 years body shop estimating experience.
  • Certifications: ASE Certification preferred but not required.
Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Medium/Heavy Work: Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.

Standing and Walking: This position will require the employee to be standing for prolonged periods of time.

Physical Abilities: This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis.

Communication Skills: This position requires the ability to hear and to talk.


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