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Treasury Operations Specialist
2 months ago
Mechanics Bank is seeking a skilled Treasury Operations Specialist to support our team in Irvine. As a key member of our team, you will play a critical role in providing exceptional service to our small business and commercial customers.
Key Responsibilities:- Implement Treasury Management product and service requests, ensuring accuracy and completion.
- Process maintenance requests for existing Business Online Banking and Treasury Management services, including risk reviews for ACH and RDC customers.
- Review Business Online Banking and Treasury Management service requests, ensuring authorization and access to appropriate business banking products and services.
- Provide support and training to small business and commercial customers for various Treasury Management services, including Business Online Banking, Remote Deposit Capture, online ACH and Wire origination.
- Collaborate with Retail, Commercial, and other banking staff to resolve operational issues and provide expert knowledge on Treasury Management product features and reports.
- Monitor and manage multiple email inboxes and request databases for incoming requests and communications.
- Adhere to Bank's security and audit procedures, as well as industry rules and regulations.
- Maintain current knowledge of all Mechanics Bank's Treasury Services Product offerings, services, and systems.
- Participate in UAT (User Acceptance Testing) on new initiatives related to Treasury Services products and services, as required.
- High School Diploma/GED required.
- 3 years of experience in a treasury operational role preferred.
- General knowledge of Treasury Management products and services, as well as implementation requirements.
- General knowledge of Federal and State banking regulations pertaining to Online Banking and ACH Operations.
- Excellent ability to explain processes clearly and understandably.
- Excellent problem-solving skills.
- Excellent organizational skills and attention to detail.
- Skilled in problem resolution and the ability to determine appropriate solutions.
- Excellent written, oral, and interpersonal communication skills.
- Proficient skill in Microsoft Office Suite applications.
Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation, or other bases prohibited by applicable law.