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IT Operations Specialist

4 weeks ago

Irvine, California, United States Better Debt Solutions Full time
Job Title: IT Operations Specialist

At Better Debt Solutions, our mission is to provide exceptional IT support to our team and clients. We are seeking an IT Operations Specialist to join our team and help us achieve our goals.

Key Responsibilities:

  • Provide hardware and software support to our team and clients
  • Assist with network and systems troubleshooting
  • Manage and support user onboarding, provisioning, and de-provisioning
  • Maintain and monitor network infrastructure, including switches, access points, and printers
  • Collaborate with internal teams and vendors to escalate and resolve critical issues

Qualifications:

  • Bachelor's Degree in Computer Science or a related field
  • At least 5 years of progressive technical experience in configuration and troubleshooting
  • Proficiency in Windows 10/11, macOS, Google Workspace, Office 365, and TCP/IP
  • Experience with VoIP telephony systems and CRM platforms
  • Strong troubleshooting skills and excellent communication skills

Benefits:

  • Health, dental, and vision insurance
  • PTO and Sick time
  • Opportunities for career growth and advancement
  • A supportive and collaborative work environment

Equal Opportunity Employer:

Better Debt Solutions is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit based factor.