Operations Manager, Pathology Department

5 days ago

Aiea, United States Pan Pacific Pathologists, LLC Full time
Job Summary

We are seeking a highly skilled and experienced Operations Manager to join our team at Pan Pacific Pathologists, LLC. The successful candidate will be responsible for leading the day-to-day operations of our clinical laboratory, ensuring the delivery of high-quality patient care and services.

Key Responsibilities
  • Assess future personnel and capital equipment needs, monitoring and responding to variances against budget continuously.
  • Maintain procedure manuals of all standard operating procedures of all CLH/PPP Pathology divisions, ensuring they are up-to-date and compliant with regulatory requirements.
  • Coordinate administrative and personnel-related duties, including scheduling, leave management, conflict resolution, training and development, and other tasks as assigned.
  • Ensure compliance with regulatory and accreditation requirements of CAP, CLIA, and the Joint Commission.
  • Exercise independent judgment and decision-making skills, demonstrating creativity and resourcefulness in completing projects in a timely manner.
  • Select, train, motivate, and develop a pathology team, ensuring they have the necessary skills and knowledge to deliver high-quality services.
  • Assess and evaluate care/services provided, staffing levels, competency, and educational needs of all employees.
  • Develop and implement organizational and departmental policies, procedures, goals, and objectives.
  • Maintain an environment of continuous performance improvement and adapt to organizational change and community needs.
  • Work with the Purchasing Department to optimize vendor contracts and instrumentation.
  • Act as a resource for the Billing Department to minimize rejections and ensure "clean" claims.
  • Act as a resource for the Pathology team members, including Pathologists, for proper use of CPT and ICD-10 codes, participation in Departmental QC and QI activities, CAP preparation and readiness, and review of reimbursement and coverage guidelines.
  • Maintain professional staff levels to determine appropriate staffing at each location, optimize group subspecialty, recruit and interview.
  • Research and respond to RFPs or other business opportunities applicable to pathology.
  • Adhere to confidentiality, safety, compliance, and legal requirements.
  • Maintain consistent and reliable attendance and comply with company guidelines on attendance.
  • Assure CLH/PPP Employee Guidelines and Compliance Policies are implemented and followed.
  • Maintain strict HIPAA confidentiality in all situations and with all documentation.
  • Monitor financial reports to meet company financial goals.
  • Perform other duties as assigned.
Requirements
  • Bachelor's degree in Histotechnology, Cytotechnology, Medical Technology (or Clinical Laboratory Science), or other related science field from an accredited program.
  • Minimum five (5) years experience in a clinical laboratory setting and a minimum of three (3) years of supervisory or management experience.
  • Familiar with the principles and instrumentation of Histology, Cytology, Gross Pathology, and Transcription.
  • Familiar with CAP, CLIA, and Joint Commission requirements, as well as State and Federal laws, as they pertain to Pathology.
  • Current certification or registration as a Medical Technologist, Histotechnologist, Cytotechnologist or Pathologist Assistant preferred.
  • Valid and current State of Hawaii license as a Medical Technologist, Cytotechnologist or Histotechnologist preferred.
  • Knowledge of laboratory operations, multiple/varied clinical instrumentation and equipment, techniques, procedures, and principles.
  • Excellent interpersonal skills and oral and written communication skills.
  • Excellent analytical thinking in troubleshooting problems and coming to resolutions in a timely manner, providing excellent follow-through and demonstrating thoroughness of thought.
  • Excellent computer knowledge (Word and Excel) and skills in lab information systems.
  • Successfully pass Company pre-employment drug test and periodic and random thereafter.

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