Front Desk Associate
4 weeks ago
We are seeking a highly motivated and enthusiastic Front Desk Associate to join our team at Orange Theory. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a positive experience for everyone who enters our studio.
Key Responsibilities:- Greet and welcome members and guests with a smile and a friendly demeanor
- Manage the front desk, including answering phones, responding to emails, and engaging with members
- Conduct studio tours and introduce potential clients to the Orange Theory concept
- Work with trainers to guide new clients through their first Orange Theory workout
- Sell memberships and help the studio thrive
- Follow up with prospective clients and address any concerns or questions they may have
- Participate in marketing and outreach events to promote the studio and its services
- Ensure all areas of the studio are clean and organized
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask with ease
- Strong customer service skills and a passion for delivering exceptional experiences
- Ability to work independently and as part of a team
- Basic computer skills and proficiency in Microsoft Office
At Orange Theory, we are committed to helping our members live longer, more vibrant lives. We believe that fitness is a way of life, and we are dedicated to providing a supportive and motivating environment for our members to achieve their fitness goals.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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