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Front Office Manager

1 month ago

Jackson, Wyoming, United States Snow King Resort Full time
Key Responsibilities

We are seeking a highly skilled and experienced Front Office Manager to join our team at Snow King Resort.

Key Responsibilities:

  • Manage all aspects of front desk operations, ensuring seamless guest experiences.
  • Schedule employees to ensure proper coverage and effective team management.
  • Monitor performance, recommend corrective actions, and ensure compliance with company policies and procedures.
  • Alert management to potential issues and ensure prompt resolution.
  • Train staff on procedures, including PBX and emergency protocols.
  • Promote teamwork and quality service through daily communication and coordination with other departments.

Requirements:

  • Two years of front desk experience.
  • One year of supervisory experience.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and lead a team.
  • Knowledge of computers and organizational skills.

What We Offer:

A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.

Language: English