Executive Director of Operations and Development
6 days ago
We are seeking an exceptional leader to serve as the President & CEO of Goodwill Southern Los Angeles County. As the chief executive officer, you will be responsible for leading all aspects of the organization to carry out its mission, vision, values, and strategic plan.
Key Responsibilities- Provide strategic leadership for the organization by working with the Leadership Steering Team, staff, and Board to establish long- and short-term goals, strategies, and plans.
- Maintain national standards of compliance and standards of the Committee of Accreditation of Rehabilitation Facilities (CARF), creating a supportive, influential, and valued organization for people served, stakeholders, and the community.
- Assure that the intent and purpose of the Articles of Incorporation, the Goodwill SOLAC Bylaws, the Board of Trustees policies, and the commitment to an environment of service quality, health and safety practices, and Human Resource practices and development are faithfully and effectively carried out.
- Provide oversight in reporting, financial system and controls, personnel law regulations and practices, media policies, volunteer policies, quality assurance and provision of services, for all business, services, and administration operating policies and procedures.
- Develop short- and long-term planning to implement the mission and vision, prepare the guidelines and approaches to the annual budget and strategic planning budget, and use the Board-approved budget to monitor and measure operating results.
- Review and analyze actual/budget variations of all programs and determine if corrective action is required, sponsor and encourage staff training in finance, and monitor all financial policies and practices while accepting fiduciary responsibility for Goodwill SOLAC.
- Foster an entrepreneurial culture that empowers and leverages the strengths of the leadership steering team and cultivates talented staff for future leadership opportunities, assure that Human Resources policies are written and updated according to city, state, and federal law and practiced, and review personnel policies for legal application.
- Manage and administer, indirectly through senior staff, the day-to-day affairs of Goodwill SOLAC, ensure appropriate training of staff at all levels, develop administrative checks and balances as required to assure the effectiveness and reliability of staff, counsel and advise staff, both professionally and personally, on work issues as needed, and monitor all safety and security rules and practices.
- Leadership Steering Team: Utilize the skills, expertise, and interests of staff to the maximum, making each aware of their responsibility and providing each the corresponding authority to accomplish their tasks, provide leadership and guidance to Leadership Steering Team members, assuring that each is made an effective member of the management team, and keeping each fully informed of management decisions and challenges within their sphere of the work environment.
- Line Workers and Service Participants: Ensure that all employees, students, and service participants are afforded dignity while seeking to develop and improve their skills and knowledge, provide an inclusive work environment, the best possible working conditions, and the most appropriate safety and security, maintain an open door policy to all, and actively seek the support of the community and public at large.
- Develop and support communications mechanisms that keep the public informed of the Goodwill SOLAC's mission, vision, objectives, principles, philosophy, and accomplishments, build successful, strategic relationships with community leaders, local and national businesses, like-minded non-profits, and government entities to fulfill the mission, grow business development and address community needs, and act as the public face and official spokesperson for Goodwill SOLAC.
- Build strong, trusting, and dynamic relationships with the Board, act as an advisor to the Board and its committees, provide technical, operations, financial, personnel and governance suggestions and/or recommendations that add value to Goodwill SOLAC, keep the Board fully informed on significant events and trends, and convey their expressions and policies, where applicable and appropriate, to staff.
- Minimum 10 years management experience required.
- 5 years Human Resources Administration experience preferred.
- 5 years retail management experience preferred.
- A thorough understanding of business and management principles involved in strategic planning, leadership technique, human behavior and performance, and the coordination/collaboration of people and resources.
- The executive presence and integrity to inspire confidence and teamwork with staff.
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