Hotel Operations Supervisor
2 weeks ago
Comprehensive Job Overview
This position reports directly to the General Manager and is tasked with managing operational functions and overseeing operational projects. Additional responsibilities may be assigned to support professional growth.
Ensure guest satisfaction and oversee hotel operations in the absence of the General Manager. Emphasize enhancing hotel profitability through revenue enhancement, cost management, and team empowerment.
The Operations Supervisor may collaborate with various departments such as Housekeeping, Engineering/Maintenance, Food & Beverage, and Front Office.
QUALIFICATIONS:
- A minimum of 3 years of experience in Hotel Rooms or Food & Beverage department or a related 4-year college degree.
- Prior supervisory experience is essential.
- Proficiency in Windows Operating Systems is required.
- Capability to make prompt and precise decisions.
- Strong problem-solving abilities and capacity to perform under pressure.
- Excellent communication and financial acumen.
- Ensure a guest-centric and service-oriented approach in all interactions.
- Comply with hotel standards and regulations for safe and efficient operations.
- Assist in financial reporting and training initiatives.
- Foster a positive work atmosphere that enhances guest satisfaction.
- Maintain adherence to Preventative Maintenance and Deep Cleaning Programs.
- Encourage employee development and motivation.
- Participate in all scheduled meetings.
- Be visible in public areas during peak periods.
Hyatt Place is a prominent hotel brand recognized for its commitment to exceptional service and operational excellence.
Benefits:
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Full-time position with competitive benefits including 401(k) matching, Dental and Vision insurance, Paid Time Off, and more.
Schedule:
Weekend availability is necessary.
Experience:
Minimum 1 year of experience in the hotel industry is preferred.
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