Business Relationship Manager

3 days ago

Tate GA USA, United States Gwinnett County, GA Full time
Job Title: Business Relationship Manager

Join Gwinnett County, GA as a Business Relationship Manager and play a key role in driving technology innovations that improve service delivery and business optimization.

Job Summary

The Business Relationship Manager will collaborate with senior leadership to create technology roadmaps and identify opportunities for technology innovations. This position will report directly to the Manager of the Business Strategic Services/Business Relationship Management.

Key Responsibilities
  • Partner with senior business leaders to understand strategic and tactical business objectives
  • Work with IT Leadership to create and implement business strategies that leverage and integrate IT strategy and technology
  • Lead development of financial models indicating the investment required and estimated benefits
  • Advocate and lead business process focus, supporting the use of various tools such as mapping, modeling, workflow analysis, gap analysis, and use cases
  • Champion and manage three-year rolling technology roadmaps for the business departments
  • Represent business needs in the identification and prioritization of IT performance improvement opportunities
  • Collaborate with stakeholders to create and present business cases for proposed technology initiatives
  • Conduct competitive analysis and benchmarking of candidate technology solutions
  • Ensure overall execution of project portfolios and capability roadmap realization, and measure the quality and business value of IT investments
  • Serve as a point of escalation in the event services are not meeting expected outcomes
  • Establish and maintain effective communication and engagement with executives and managers to ensure proper information technology needs are met
Requirements
  • Bachelor's Degree in Computer Information Systems, Business, or a closely related field
  • Seven years of professional analyst or consulting experience, including one year of project management experience
  • Strong communications and presentation skills to senior and executive leadership
  • Valid Driver's License
Preferred Qualifications
  • Seven years of related IT business and/or consulting experience related to technology initiatives or products for medium to large size environments
  • Strong executive presence
  • Business case developments emphasizing financial analysis and modeling
  • Broad understanding of Information Technology platforms and processes including ITIL
  • Proven ability to develop and communicate technology strategies
  • Experience preparing and presenting quantitative documentation from primary and secondary research to support proposals and business cases
  • Experience working for or servicing public organizations such as local, state, or federal government
Benefits

Gwinnett County offers a comprehensive benefits package, including health, wellness, family and career, time, money, and protection benefits.

For more information about the benefits offered at Gwinnett County, click here.

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