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Business Relationship Manager

4 weeks ago

Tate GA USA, United States Gwinnett County, GA Full time
Job Title: Business Relationship Manager

We are seeking a highly skilled Business Relationship Manager to join our team at Gwinnett County, GA. As a key member of our organization, you will be responsible for building and maintaining strong relationships with senior leadership and business stakeholders to drive technology innovation and business optimization.

Key Responsibilities:
  • Collaborate with senior business leaders to create technology roadmaps and identify opportunities for technology innovations
  • Work with IT leadership to develop and implement business strategies that leverage and integrate IT strategy and technology
  • Lead the development of financial models to indicate investment required and estimated benefits
  • Advocate and lead business process focus, supporting stakeholders with various tools such as mapping, modeling, workflow analysis, gap analysis, and use cases
  • Champion and manage three-year rolling technology roadmaps for assigned business departments
  • Represent business needs in the identification and prioritization of IT performance improvement opportunities
  • Collaborate with stakeholders to create and present business cases for proposed technology initiatives
  • Conduct competitive analysis and benchmarking of candidate technology solutions
  • Ensure overall execution of project portfolios and capability roadmap realization, measuring quality and business value of IT investments
  • Serve as a point of escalation for services not meeting expected outcomes
  • Establish and maintain effective communication and engagement with executives and managers to ensure proper IT needs are met
  • Collaborate with business leadership to identify and champion a robust pipeline of automation and optimization initiatives
Requirements:
  • Bachelor's degree in Computer Information Systems, Business, or a closely related field
  • Seven years of professional analyst or consulting experience, including one year of project management experience
  • Strong communications and presentation skills to senior and executive leadership
  • Valid Driver's License
Preferred Qualifications:
  • Seven years of related IT business and/or consulting experience related to technology initiatives or products for medium to large size environments
  • Strong executive presence
  • Business case developments emphasizing financial analysis and modeling
  • Broad understanding of Information Technology platforms and processes including ITIL
  • Proven ability to develop and communicate technology strategies
  • Experience preparing and presenting quantitative documentation from primary and secondary research to support proposals and business cases
  • Experience working for or servicing public organizations such as local, state, or federal government

We offer a comprehensive benefits package, including health, dental, and vision plans, as well as a 401(a) Defined Contribution plan and 457(b) Deferred Compensation plan. Our benefits program is designed to support every aspect of our employees' lives, from physical and emotional to social and financial.