Front Desk Coordinator
3 weeks ago
We are seeking a Front Desk Coordinator to join our team at Sand & Sea. This role is perfect for an individual who is passionate about delivering exceptional customer service and has a keen eye for detail.
About the Role:
- Managing reservations and guest profiles using the Opera Property Management System (PMS).
- Utilizing Excel for basic data organization and reporting tasks.
- Conducting weekly rooms audit and collaborating with the Front Desk to resolve discrepancies.
- Monitoring third-party extranets for duplicate or missing reservations, taking corrective action when necessary.
Requirements:
- At least 1-2 years of progressive experience in customer service in Guest Services.
- Prior hospitality experience preferred.
- Prior inbound calling experience preferred.
- Bachelor's or associate degree preferred.
Benefits Package:
- An estimated salary range of $38,000 - $52,000 per year, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision coverage options, life insurance, and 401k plan option with employer match.
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