Front Desk Coordinator

3 weeks ago


Santa Cruz, California, United States Santa Cruz Seaside Full time
Job Details

We are seeking a Front Desk Coordinator to join our team at Santa Cruz Seaside Company. As a Front Desk Coordinator, you will be responsible for providing exceptional service and support to guests and employees, ensuring a positive experience for all.

The ideal candidate will have excellent communication skills, both verbal and written, and be able to remain calm under pressure. They will also be proficient in operating a multiline phone system and radio consoles, with the ability to multitask and prioritize tasks effectively.

Key Responsibilities:
  • Manage front desk operations, including greeting guests and answering phone calls.
  • Process transactions and handle cash, credit card payments, and merchandise sales.
  • Respond to guest inquiries and resolve issues promptly and professionally.
  • Collaborate with colleagues to ensure seamless service delivery.

About the Team

We are a dynamic team of professionals who share a passion for delivering exceptional customer service. We are committed to creating a positive and inclusive work environment that supports the growth and development of our team members. We offer a competitive salary of $48,000 per year, plus benefits including health insurance, 401(k) matching, and paid time off.

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