Retail Team Lead
1 week ago
About Us
Fleet Feet is a leading retailer in the running industry, with a strong presence in the market. We pride ourselves on providing exceptional customer service and a unique shopping experience.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Team Lead. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.
Responsibilities
- Customer Service
- Provide exceptional customer service to all customers, ensuring a positive and memorable shopping experience.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Sales and Merchandising
- Drive sales by maintaining a high level of product knowledge and making recommendations to customers.
- Merchandise products in a way that is visually appealing and easy to navigate.
- Team Collaboration
- Work collaboratively with the sales team to achieve sales goals and objectives.
- Provide guidance and support to sales team members as needed.
- Store Operations
- Maintain a clean and organized store environment, including the sales floor and stockroom.
- Ensure that all store policies and procedures are followed.
Requirements
- Availability
- Available to work a flexible schedule, including days, evenings, weekends, and holidays.
- Experience
- Experience in a customer-facing sales environment preferred.
- Skills
- Proactive learner and sound decision maker.
- Passionate, positive, self-motivated, and detail-oriented.
- Accountable and adaptable.
- Collaborative and customer-centric.
Perks
- High energy and fun atmosphere.
- Training and advancement opportunities within the Fleet Feet brand.
- Community involvement and community service activities.
- Training Program and Product Discounts.
Compensation/Benefits
- Compensation commensurate on experience.
- Medical, Dental, Vision, and Life Insurance provided the first month.
- 401k (pre/post tax options) after 1-year anniversary.
- Paid Time Off.
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