IT Field Support Specialist

1 week ago


Santa Fe Springs, California, United States SPN Networks Inc Full time
About the Role

SPN Networks Inc is seeking a skilled IT Field Technician to join our team. As a key member of our technical support team, you will provide top-notch on-site technical support to our clients, ensuring their technology needs are met with expertise and efficiency.

Key Responsibilities
  • Travel to client sites to provide hands-on technical support, resolving issues and ensuring seamless technology operations.
  • Deploy, relocate, and configure workstations, printers, and network equipment, including routers, switches, and access points.
  • Troubleshoot network and internet issues, as well as Microsoft 365 application problems.
  • Perform light administration tasks in Active Directory, including user additions and removals.
  • Assist with IT assessments for new and existing customers, providing expert recommendations for technology solutions.
Requirements
  • 4+ years of experience in providing help desk and onsite IT support services.
  • Strong diagnostic and problem-solving skills, with the ability to resolve complex network issues.
  • Proficiency in installing, configuring, and maintaining Windows 10 and supporting Mac environments.
  • Active Directory administration experience, including user management and group policy configuration.
  • CompTIA Network+ certification or willingness to obtain it.
  • Availability for occasional after-hours or weekend work.
What We Offer

As a valued member of our team, you will enjoy a competitive compensation package, including a comprehensive benefits plan, 401(k) matching, and opportunities for professional growth and development.

Join us at SPN Networks Inc and be part of a dynamic team that values innovation, collaboration, and customer satisfaction.



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