IT Support Specialist
3 hours ago
We are seeking a skilled IT Support Specialist to join our team at Merge IT. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive the highest level of service.
Main Responsibilities:
Provide technical support to clients via phone, email, or in-person.
Troubleshoot and resolve technical issues in a timely and efficient manner.
Collaborate with internal teams to ensure seamless delivery of services.
Document and report on work completed to ensure compliance with Company and Customer Procedures.
The Ideal Candidate:
Proven experience in IT Desktop Service environment.
Excellent communication and problem-solving skills.
Ability to work in a fast-paced environment and adapt to changing priorities.
Strong technical skills and knowledge of IT systems and applications.
Why Choose Merge IT?
We are a team of talented and ambitious professionals dedicated to delivering top-quality IT talent to our Fortune 100 clients. We are committed to creating an inclusive environment for all employees and celebrate diversity. If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply.
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