Business Operations Supervisor
2 weeks ago
Are you seeking an opportunity to advance your professional journey? The experiences we offer can serve as a valuable foundation for a thriving career in the business sector. If you are a motivated individual eager to collaborate with like-minded peers, then Chick-fil-A is the ideal environment for you.
This position requires a commitment of 40 hours per week, with availability on weekends. Please note that this is a preliminary schedule, and additional hours may be necessary based on operational needs.
Shift: 5:00am - 2:00pm
All candidates must submit a resume to be considered for leadership roles.
Qualifications:
- Preferred Bachelor's Degree
- Effective communication skills
- Strong time management abilities
Prior experience in the restaurant industry is advantageous for this position.
Responsibilities will be categorized into four main areas:
Operational Standards, Performance Metrics, Administrative Duties, and Senior Team Leader Development.
Operational Standards:
Ensuring Customer Satisfaction
Food Safety Compliance
Adhering to Lean Principles
Performance Metrics:
Breakfast Service - 2:30 minutes or less
Lunch Service - 3:45 minutes or less
Afternoon Service - 3:30 minutes or less
Dinner Service - 4:00 minutes or less
Order Accuracy Goals
Target for all Meal Periods - 96% or higher
Administrative Duties:
Monitor Team Member Attendance (Communicate with HR Director Weekly regarding Frequent Absences)
Weekly Position Setups: Complete setup documentation for the upcoming week prior to Monday, including break strategies.
Conduct Employee Evaluations on a quarterly basis.
Senior Team Leader Development:
Checklist Training
Operational Standards Training
Execution Training
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