Sales and Marketing Specialist
2 weeks ago
Parc Communities LLC, a distinguished operator of upscale senior living environments, is seeking a dedicated Sales and Marketing Associate. With a commitment to excellence in hospitality and care, we pride ourselves on providing high-quality independent living, assisted living, and memory care services.
Role Summary:
The Sales and Marketing Associate plays a vital role within the Sales and Marketing Team, providing essential support to the Director of Sales and Marketing. This position is responsible for:
- Generating and managing leads to achieve and surpass occupancy targets.
- Conducting community tours for potential residents and their families.
- Building and nurturing relationships with prospective residents and referral sources.
- Educating families on senior care options and guiding them through the decision-making process.
Reporting Structure:
Department: Sales and Marketing
Reports to: Director of Sales and Marketing
Qualifications:
- Bachelor's degree in Marketing or related field preferred, or an associate's degree with relevant experience.
- 1-3 years of sales experience with a proven track record in lead generation and closure.
- Experience in senior living, healthcare, or hospitality sectors is advantageous.
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Proficiency in Microsoft Office and CRM software.
- Valid Driver's License.
Key Responsibilities:
Sales Initiatives:
- Develop and implement effective sales strategies to meet community occupancy goals.
- Conduct informative tours for prospective residents and their families.
- Follow up with leads through various communication methods.
- Assist in coordinating seamless move-ins for new residents.
Resident Engagement:
- Establish and maintain relationships with potential residents and their families.
- Lead the onboarding process for new residents, ensuring a welcoming environment.
- Provide compassionate service to address the needs of prospects and their families.
Marketing Support:
- Assist in creating marketing materials and managing online presence.
- Participate in community events and promotional activities.
- Analyze marketing campaign effectiveness and adjust strategies accordingly.
Team Collaboration:
- Work closely with other departments to enhance resident satisfaction.
- Contribute ideas for improving sales and marketing efforts during team meetings.
Personal Attributes:
- Ability to build trust and strong relationships with residents and their families.
- Adaptability to changing business needs.
- Strong attention to detail and problem-solving skills.
At Parc Communities, we are committed to fostering an inclusive work environment and providing equal employment opportunities. We value diversity and encourage applications from all qualified individuals.
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