Healthcare Clinic Supervisor

1 week ago

Los Angeles, California, United States UMMA Community Clinic Full time
Position Overview

Salary Structure

Compensation is determined by our established pay framework, which evaluates various individual and organizational factors, including internal fairness. To maintain equitable pay in accordance with our compensation strategy, starting salary ranges are fixed and not subject to negotiation. Please confirm that the compensation for this role aligns with your expectations before proceeding with your application.

Our Vision

We are dedicated to enhancing the health of underserved populations by ensuring access to high-quality healthcare for everyone, irrespective of their financial capacity. Our services, initiatives, and governance embody the Islamic values and ethical principles that inspired our founders, which include universally respected core values: Service, Compassion, Human Dignity, Social Justice, and Ethical Conduct.

About UMMA

UMMA seeks enthusiastic and mission-oriented professionals who aspire to positively influence the lives of our patients and the community. Our team comprises Physicians, Medical Staff, Behavioral Health Professionals, Administrative Personnel, and more. For further details on our services, please refer to our website.

Compensation and Benefits

UMMA provides a competitive salary and benefits package, featuring comprehensive and affordable medical plans. Our benefits include Medical, Dental, Vision, Accidental Death & Dismemberment (AD&D) Insurance, Supplemental Life Insurance, Employee Assistance Programs, Tuition Reimbursement, loan repayment options, a 403(b) retirement plan, employee discounts, extended lunch hours on Fridays, and more. Additionally, our compensation plan encompasses paid holidays, Paid Time Off (accruals commence on the first day of employment), Employee Recognition programs, and more.

Key Responsibilities

Under the guidance of the Clinic Manager, the Clinic Lead is tasked with providing direction to Patient Care Coordinators, Medical Assistants, and Operators, while ensuring smooth clinic operations, patient care, and customer service. The Clinic Lead will execute various responsibilities related to care delivery. As a leader, the Clinic Lead will exemplify peer leadership and foster consistent collaboration among front and back-office teams.

Essential Duties
  1. Facilitates leadership among Front and Back Office personnel.
  2. Collaborates with clinic staff to deliver high-quality care and efficient service to patients while maintaining patient confidentiality in compliance with HIPAA regulations.
  3. Assists in scheduling providers.
  4. Oversees prescription refill management.
  5. Maintains clinical signage and patient information.
  6. Monitors and updates patient registrations and consent forms.
  7. Aids the Clinic Manager in training, orientation, and mentoring of Patient Care Coordinators, Medical Assistants, and Operators by assessing ongoing clinical education and training requirements.
  8. Coordinates procurement of office supplies and equipment to ensure availability for patient care services.
  9. Communicates with providers regarding chart note closures and security.
  10. Participates in regular EHR training sessions and attends all team and staff meetings, as well as relevant continuing education programs. Distributes new information to Patient Care Coordinators and Operators through group training and communication.
  11. Assists the Clinic Manager in preparing for audits conducted by County and Managed Care.
  12. Ensures that all medical records are established and maintained according to standards.
  13. Adds and removes alerts in patient records as necessary.
  14. Maintains a tidy and organized work environment at all times.
  15. Consistently arrives on time and is prepared to begin work at the start of the day, avoiding misuse of sick leave.
  16. Opens and closes the clinic as directed by the supervisor.
  17. Assists the Clinic Manager with special projects and other assigned tasks.
Secondary Responsibilities
  1. Provides support in ordering clinic supplies.
  2. On-call support for alarm services.
  3. Reviews medication orders to ensure accurate preparation of medications.
Supervisory Duties

The individual in this role will provide leadership support to front and back-office staff.

Service Values

All employees are expected to deliver the highest level of service to clinic patients and their families. Additionally, their work ethic should reflect the Islamic values and ethical principles that inspired our founders, which include universally respected core values:

  • Service
  • Compassion
  • Human Dignity
  • Social Justice
  • Ethical Conduct
Work Environment

This position is situated in a medical clinic that is clean and comfortable, though it may include minor disturbances such as noise, odors, or drafts. The incumbent operates in a non-confined setting, allowing for free movement.

Occasionally, the employee may encounter emotionally distressed patients or family members.

Physical Requirements

In performing this role, the incumbent:

  • Will spend considerable time standing, sitting, speaking, and listening.
  • Will reach, stoop, bend, kneel, crouch, and lift supplies and equipment.
  • Must regularly lift and/or move up to 25 pounds and occasionally assist in lifting patients, for which assistance must be obtained.
  • Must utilize personal protective equipment in accordance with policies.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Equipment and Software Operation

The incumbent may operate various equipment, including:

  • Multiple-line telephones, cell phones, and fax machines.
  • Computers, printers, and related equipment.
  • Copy machines.

Computer software may include:

  • Patient record and billing software.
  • Microsoft Office.
  • Internet browsers.
Position Requirements

These specifications serve as general guidelines based on the minimum experience typically considered essential for satisfactory job performance. Individual capabilities may lead to some variation from these guidelines.

To succeed in this position, the incumbent must possess:

  • A working knowledge of medical terminology.
  • Three or more years of experience in a medical office, clinic, or healthcare facility (preferably FQHC).
  • A high school diploma or equivalent; completion of a recognized medical secretarial program is preferred.
  • Satisfactory qualifications for Certified Medical Assistant, LVN, or Phlebotomist.
  • One year of supervisory experience.
  • A working knowledge of standard medical records maintenance policies, practices, and laws.
  • Basic understanding of clinic policies and procedures.
  • Strong clerical and administrative skills, including proficiency in personal computers, particularly in medical word processing and spreadsheets.
  • Able to manage multiple phone lines.
  • Ability to maintain strict confidentiality regarding sensitive patient information.
  • Excellent interpersonal skills, including oral communication and customer service abilities.
  • Capability to work effectively with individuals from diverse cultures, ages, and economic backgrounds.
  • Detail-oriented and task-focused.
  • Ability to manage constant interruptions effectively.
  • Bilingual proficiency in English and Spanish, both written and verbal.
  • Ability to follow established routines while being alert to variations and making decisions accordingly.
  • Must maintain organized and accurate records.
  • Ability to foster teamwork and maintain cooperative relationships with staff, patients, and providers.

  • Healthcare Clinic Supervisor

    1 week ago

    Los Angeles, California, United States UMMA Community Clinic Full time

    Position OverviewSalary StructureCompensation for this role is determined by our established pay structure, which takes into account various individual and organizational factors, ensuring fairness across the board. Please be aware that starting salary ranges are fixed and not open to negotiation.Our PurposeWe are dedicated to enhancing the health of...

  • Healthcare Clinic Supervisor

    1 week ago

    Los Angeles, California, United States UMMA Community Clinic Full time

    Position OverviewSalary Information: Starting salaries are determined based on our compensation framework, which evaluates various individual and organizational factors, including internal equity. To maintain pay equity in accordance with the compensation plan, starting salary ranges are fixed and non-negotiable. Please ensure that the compensation for this...

  • Healthcare Clinic Supervisor

    1 week ago

    Los Angeles, California, United States JWCH Institute Full time

    Position OverviewCompany Background:JWCH Institute is committed to enhancing the health and wellness of underserved populations in Los Angeles through comprehensive healthcare services, educational initiatives, and research endeavors.Role Summary:The Clinic Supervisor is instrumental in managing the operational and financial functions of the Wesley Health...

  • Healthcare Clinic Supervisor

    2 weeks ago

    Los Angeles, California, United States JWCH Institute Full time

    Job OverviewCompany Background:JWCH Institute is committed to enhancing the health and wellness of underprivileged communities in Los Angeles through the provision of healthcare services, educational initiatives, and research activities.Role Summary:The Clinic Supervisor is essential in managing the operational and financial functions of the Wesley Health...

  • Healthcare Clinic Supervisor

    2 weeks ago

    Los Angeles, California, United States JWCH Institute Full time

    Job OverviewCompany Mission: JWCH Institute is dedicated to enhancing the health and well-being of underserved populations in the Los Angeles area through comprehensive healthcare services, education, and research initiatives.Role Objective:The Clinic Supervisor plays a crucial role in the planning, coordination, and oversight of all operational and...

  • Healthcare Clinic Supervisor

    2 weeks ago

    Los Angeles, California, United States JWCH Institute Full time

    Job OverviewCompany Mission: JWCH Institute is dedicated to enhancing the health and well-being of underserved populations in the Los Angeles Area through comprehensive healthcare services, education, and research initiatives.Role Objective:The Clinic Supervisor plays a crucial role in the planning, coordination, and oversight of all operational and...

  • Healthcare Clinic Supervisor

    1 week ago

    Los Angeles, California, United States JWCH Institute Full time

    Job OverviewCompany Mission: JWCH Institute is dedicated to enhancing the health and well-being of underserved populations in the Los Angeles Area through comprehensive healthcare services, education, and research initiatives.Role Summary:The Clinic Supervisor plays a pivotal role in the strategic planning, coordination, and oversight of all operational and...

  • Healthcare Clinic Operations Manager

    1 week ago

    Los Angeles, California, United States Northeast Community Clinic Full time

    Job OverviewPosition SummaryThe Healthcare Clinic Operations Manager is responsible for overseeing the medical service delivery framework, ensuring effective supervision and evaluation of staff and volunteers to achieve all operational goals in alignment with established policies and procedures. This role involves planning, organizing, and directing daily...

  • Healthcare Clinic Manager

    1 week ago

    Los Angeles, California, United States JWCH Institute Full time

    Position OverviewCompany Background:JWCH Institute is committed to enhancing the health and wellness of underprivileged communities in Los Angeles through the provision of healthcare services, educational initiatives, and research endeavors.Role Summary:The Clinic Supervisor is instrumental in managing the operational and financial dimensions of the Wesley...

  • Clinical Nursing Supervisor

    1 week ago

    Los Angeles, California, United States Westwood Healthcare & Wellness Center Full time

    Westwood Healthcare & Wellness CenterSign-On BonusA Clinical Nursing Supervisor is a licensed nursing professional who operates under the guidance of the Director of Nursing Services. The Clinical Nursing Supervisor is responsible for aiding in the planning, organization, development, and direction of nursing services to ensure that the highest standards of...

  • Healthcare Services Supervisor

    1 week ago

    Los Angeles, California, United States Insulet Corporation Full time

    Company Overview:Insulet Corporation, established in 2000, is dedicated to improving the lives of individuals by delivering innovative solutions through its Omnipod product platform. With a commitment to simplicity, freedom, and healthier living, Insulet has positively influenced the lives of numerous patients worldwide.Position Summary:Job Title: Healthcare...

  • Healthcare Physician

    2 weeks ago

    Los Angeles, California, United States Kheir Clinic Full time

    Kheir Clinic is dedicated to delivering culturally and linguistically-sensitive healthcare and human services to the underserved and uninsured populations of Los Angeles. About Us: Founded in 1986, Kheir Clinic serves as a vital link between low-income, recently-immigrated, non-English speaking Korean communities and local health and social service...

  • Healthcare Physician

    2 weeks ago

    Los Angeles, California, United States Kheir Clinic Full time

    Kheir Clinic is dedicated to delivering culturally and linguistically-sensitive healthcare and human services to the underserved and uninsured populations of Los Angeles. About Us: Established in 1986, Kheir Clinic serves as a vital link between low-income, recently-immigrated, non-English speaking Korean individuals and local health and social service...

  • Healthcare Physician

    2 weeks ago

    Los Angeles, California, United States Kheir Clinic Full time

    Kheir Clinic is dedicated to delivering culturally and linguistically-sensitive healthcare and human services to the underserved and uninsured populations of Los Angeles. About Us: Established in 1986, Kheir Clinic serves as a vital link between low-income, recently-immigrated, non-English speaking Korean communities and local health and social service...

  • Clinic Operations Supervisor

    2 weeks ago

    Los Angeles, California, United States Keck Medicine of USC Full time

    Otolaryngology Clinic Operations SupervisorThe Otolaryngology Clinic Operations Supervisor will be responsible for managing the administrative and patient care functions of the clinic. This role involves overseeing front desk personnel, collaborating with nursing leadership, and ensuring the efficient delivery of clinical services and administrative tasks....

  • Clinic Operations Supervisor

    1 week ago

    Los Angeles, California, United States Keck Medicine of USC Full time

    Otolaryngology Clinic Operations SupervisorThe Otolaryngology Clinic Operations Supervisor will be responsible for managing the administrative and patient care functions of the clinic. This role includes overseeing front desk personnel, coordinating back office operations with nursing leadership, and ensuring effective management of clinical services and...

  • OBGYN - Healthcare Provider

    2 weeks ago

    Los Angeles, California, United States Saban Community Clinic Full time

    Position Overview:As a vital member of our healthcare team, the OBGYN will provide comprehensive medical care to women in a community clinic environment. This role emphasizes the importance of work-life balance and offers various benefits to support our staff.Key Responsibilities:Conduct thorough physical assessments and determine appropriate treatment...

  • Clinical Nursing Supervisor

    2 weeks ago

    Los Angeles, California, United States UCLA Health Full time

    Job OverviewPosition SummaryAs a Clinical Nursing Supervisor, you will oversee the daily operations of the clinic, ensuring the delivery of high-quality patient care while managing a variety of clinical and administrative responsibilities. Your role will involve providing safe and effective nursing care in compliance with regulatory standards. You will also...

  • LVN Clinical Supervisor

    6 days ago

    Los Angeles, California, United States ATC Healthcare - West Full time

    Job OverviewATC Healthcare - West is seeking a skilled Licensed Vocational Nurse (LVN) to fill a leadership role in our healthcare team. As an LVN Manager, you will be responsible for overseeing the daily operations of our clinical team, ensuring the highest level of patient care and satisfaction.Key ResponsibilitiesLead and manage a team of LVNs in a...

  • Clinical Operations Supervisor

    2 weeks ago

    Los Angeles, California, United States Keck Medicine of USC Full time

    Position Overview: The Nursing Supervisor plays a crucial role in the management team within a healthcare facility, providing oversight and guidance in clinical operations. This position is responsible for advising and supervising nursing staff, including RNs, LVNs, and MAs, to ensure optimal patient care and operational efficiency.Key...