Front Desk Representative-Pooler

1 week ago


Pooler, Georgia, United States Chatham Orthopaedic Associates Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Representative-Pooler to join our team at Chatham Orthopaedic Associates. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our orthopaedic practice.

Key Responsibilities
  • Manage patient flow and coordinate appointments, ensuring a smooth and efficient experience for our patients.
  • Process patient payments, including co-pays and account payments, in a timely and accurate manner.
  • Verify patient insurance coverage and obtain necessary authorizations.
  • Prepare and distribute patient paperwork, including consent forms and medical records.
  • Communicate effectively with patients, staff, and physicians to ensure seamless communication and coordination.
Requirements
  • High school diploma or equivalent required; medical office experience preferred.
  • Knowledge of medical terminology and office software applications, such as Athena, a plus.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to work flexible hours, including evenings and weekends, as needed.


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