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Flexible Visitor Receptionist

2 months ago

Fort Wayne, Indiana, United States ABM of Indiana Full time
Job Overview

The On-Call Greeter is responsible for delivering exceptional customer service to all visitors, ensuring they receive the necessary information for a pleasant experience.

This role requires availability across various shifts, including mornings, afternoons, evenings, and weekends.


Benefits Overview:

ABM provides a robust benefits package. For detailed information regarding ABM's benefits, please refer to the official benefits documentation.


Essential Qualifications:
  • Must be at least 18 years old
  • No prior experience necessary; comprehensive training will be provided
  • No educational qualifications required

Preferred Qualifications:
  • One year of customer service or related experience is preferred

Key Responsibilities:
  • Maintain cleanliness and organization in the designated work area, which may include the entrance of the facility
  • Provide hospitality services to guests, ensuring a welcoming atmosphere
  • Proactively address and respond to guest inquiries in a friendly and helpful manner
  • Communicate effectively and professionally with all visitors
  • Implement emergency procedures as required
  • Remain composed and courteous when interacting with dissatisfied guests
  • Stay informed about relevant products, policies, and procedures
  • Guide customers to the appropriate departments based on their needs
  • Collaborate effectively with team members across various departments
  • Participate in all mandatory meetings and training sessions
  • Strive to provide the highest levels of customer service at all times

This position is ideal for individuals entering or re-entering the workforce with limited experience and education. ABM is a military-friendly employer, encouraging veterans and candidates with military backgrounds to apply.


About ABM:

ABM is a leading provider of facility services and solutions, committed to creating cleaner, healthier, and more sustainable environments. Our services encompass a wide range of areas, including janitorial, engineering, parking, electrical, HVAC, and more.

Founded in 1909, ABM serves a diverse clientele across various industries, with a workforce of over 100,000 team members in numerous locations.

ABM is proud to be an Equal Opportunity Employer, welcoming applicants from all backgrounds and providing reasonable accommodations for individuals with disabilities.