Current jobs related to Front Desk Representative - Tacoma Washington - Marriott Tacoma Downtown

  • Front Desk Representative

    3 weeks ago

    Tacoma, Washington, United States Motel 6 Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Motel 6. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesGuest Check-In/Check-Out: Organize and process guest arrivals and...

  • Front Desk Representative

    2 weeks ago

    Tacoma, Washington, United States Aimbridge Hospitality Full time

    Front Desk Agent Role at Aimbridge HospitalityWe are seeking a skilled and friendly Front Desk Agent to join our team at Aimbridge Hospitality. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience.Key Responsibilities:Deliver warm and welcoming...

  • Front Desk Representative

    2 weeks ago

    Washington, Washington, D.C., United States Viceroy Hotel Group Full time

    Front Desk Agent OpportunityCultivate your career with Viceroy Hotel Group and be part of a dynamic team in Washington, DC.Viceroy Washington DC embodies the eclectic Logan Circle neighborhood as a hub for artists and urban innovators.Located off the vibrant 14th Street Corridor, our hotel is poised to provide exceptional service to guests from diverse...

  • Front Desk Representative

    2 months ago

    Tacoma, Washington, United States Motel 6 -- Tacoma Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Motel 6 -- Tacoma. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and welcoming environment for our guests.Key...

  • Front Desk Representative

    4 weeks ago

    Washington, United States Sage Restaurant Group Full time

    Front Desk Agent Job DescriptionSage Hospitality Group is seeking a Front Desk Agent to join our team at The Westin Washington City Center, a modern, luxury hotel in the heart of downtown Washington D.C.Job OverviewAs a Front Desk Agent, you will be responsible for providing exceptional customer service to arriving, departing, and in-house guests by...

  • Patient Service Representative

    2 months ago

    Tacoma, Washington, United States MultiCare Full time

    About the RoleThe Patient Service Representative is a vital member of our front desk team, providing exceptional patient care and support in a fast-paced environment. As a representative of MultiCare, you will be the first point of contact for patients, setting the tone for their experience with our healthcare system.Key ResponsibilitiesProvide friendly,...

  • Front Desk Representative

    1 month ago

    Tacoma, Washington, United States Motel 6 -- Tacoma Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Motel 6 -- Tacoma. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and welcoming lobby area.Key...

  • Front Desk Representative

    3 weeks ago

    Tacoma, Washington, United States Motel 6 -- Tacoma Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Motel 6 -- Tacoma. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and welcoming environment for our guests.Key...

  • Front Desk Representative

    4 weeks ago

    Washington, United States Concord Hospitality Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all who visit our hotel.Key...

  • Front Desk Representative

    2 weeks ago

    Washington, United States Concord Hospitality Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all who visit our hotel.Key...

  • Front Desk Representative

    1 week ago

    Washington, Virginia, United States The Inn at Little Washington Full time

    Front Desk AgentAt The Inn at Little Washington, we are seeking a highly skilled and experienced Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a seamless experience for all visitors.Key Responsibilities:Check...

  • Front Desk Representative

    4 weeks ago

    Washington, Washington, D.C., United States Viceroy Hotel Group Full time

    Join Our Team as a Front Desk AgentViceroy Hotel Group is seeking a skilled and enthusiastic Front Desk Agent to join our team at Viceroy Washington DC. As a Front Desk Agent, you will be the face of our brand, providing exceptional customer service and ensuring a seamless experience for our guests.Key Responsibilities:Check in and out hotel guests in a...

  • Front Desk Representative

    3 weeks ago

    Washington, Washington, D.C., United States Viceroy Hotel Group Full time

    Join Our Team as a Front Desk AgentViceroy Hotel Group is seeking a skilled and enthusiastic Front Desk Agent to join our team at Viceroy Washington DC. As a Front Desk Agent, you will be the face of our brand, providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Check-in and check-out hotel guests in a...

  • Front Desk Representative

    4 weeks ago

    Washington, United States Concord Hospitality Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all who visit our hotel.Key...

  • Front Desk Representative

    3 weeks ago

    Washington, United States Marriott Full time

    Unlock Your Potential at MarriottAre you ready to take your career to the next level? Marriott Hotels is seeking a talented individual to join our team as a Front Desk Agent. With over 6,000 properties globally, we offer a world of opportunities for growth and development.About the RoleAs a Front Desk Agent, you will be the first point of contact for our...

  • Front Desk Representative

    2 weeks ago

    Washington, United States Marriott Full time

    Unlock Your Potential at MarriottAre you ready to take your career to new heights? Marriott Hotels is seeking a talented individual to join our team as a Front Desk Agent. With over 6,000 properties globally, we offer a world of opportunities for growth and development.About the RoleAs a Front Desk Agent, you will be the first point of contact for our...

  • Front Desk Representative

    3 weeks ago

    Washington, United States Hotel Spero Full time

    Job Title: Front Desk AgentHotel Spero is seeking a highly skilled and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay for our guests.Key Responsibilities:Welcome and register...

  • Front Desk Representative

    1 week ago

    Washington, United States Concord Hospitality Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and enthusiastic Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless experience.Key Responsibilities:Assist guests efficiently, courteously, and...

  • Front Desk Representative

    2 months ago

    Washington, Washington, D.C., United States Remington Hotels Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Remington Hotels. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a smooth check-in and check-out experience for our guests.Key ResponsibilitiesWelcoming and assisting guests during their stay, including...

  • Front Desk Representative

    1 month ago

    Washington, Washington, D.C., United States Viceroy Hotel Group Full time

    Front Desk Agent OpportunityViceroy Hotel Group is seeking a skilled Front Desk Agent to join our team at our new hotel in Washington, DC.About the Role:We are looking for a highly motivated and customer-focused individual to provide exceptional service to our guests. As a Front Desk Agent, you will be the face of our brand and will be responsible for...

Front Desk Representative

2 months ago

Tacoma Washington, United States Marriott Tacoma Downtown Full time
Job Summary

$17.50/hr

As a Front Desk Agent at Marriott Tacoma Downtown, you will be responsible for providing exceptional guest service during their stay and settling their account upon completion. Your primary responsibilities will include registering guests, making and modifying reservations, hotel operator and concierge duties, and providing attentive, courteous, and efficient service to all guests.

Responsibilities:
  • Register guests and ensure a smooth check-in process
  • Make and modify reservations, including room assignments and rate quotes
  • Provide hotel operator and concierge services, including answering guest inquiries and resolving issues
  • Handle requests for information, mail, and messages in an efficient and courteous manner
  • Answer guest inquiries about hotel services, facilities, and hours of operation
  • Establish and maintain good communication and teamwork with fellow associates and other departments within the hotel
  • Be aware of all rates, packages, and special promotions, as well as in-house groups and closed-out dates
  • Obtain all necessary information when taking room reservations and follow rate quoting scenarios
  • Be familiar with all hotel policies and house rules, as well as hospitality terminology
  • Have knowledge of and assist in emergency procedures as required
  • Handle check-ins and check-outs in a friendly, efficient, and courteous manner
  • Fully comprehend and operate all relevant aspects of the Front Desk computer system
  • Ensure logging and delivery of packages, mail, and messages as needed to guests and meeting rooms
  • Use proper two-way radio etiquette at all times when communicating with other associates
  • As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members
  • Maintain an up-to-date working knowledge of all property amenities, as well as any special events, local area attractions, and things to do around the hotel
  • Perform other duties as assigned, including helping coworkers in other areas of the hotel, maintaining a clean and organized work area, and overall cleanliness and safety throughout the hotel and grounds
Requirements:
  • High School diploma or equivalent required; College coursework in a related field helpful
  • Experience in a hotel or related field preferred
  • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests
  • Demonstrate the ability to multi-task, be detail-oriented, and problem-solve in order to effectively deal with internal and external customers
  • Must be able to convey information and ideas clearly
  • Must be able to evaluate and select among alternative courses of action quickly and accurately
  • Must work well in stressful, high-pressure situations
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
  • Must be effective at listening to, understanding, and clarifying the issues raised by coworkers and guests
  • Must be able to work with and understand financial information and data, as well as basic arithmetic functions
  • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, and dividing
  • Ability to read, comprehend, and write simple instructions and/or short correspondence and memos
  • Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information, and deal with abstract variables for unique or unfamiliar situations
  • Operational knowledge of Microsoft Office suite
  • Must be willing and able to work a varied schedule that may include evenings, nights, weekends, and holidays
  • Holds an understanding of hotel products and guest services
  • Ability to participate in the creation of an enjoyable work environment