Store Associate
6 days ago
Cloud 9 Smoke Co is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and driving sales growth.
Key Responsibilities- Customer Service
- Provide a welcoming experience for every guest, ensuring a positive and memorable interaction.
- Engage with customers in a friendly and conversational manner, asking open-ended questions to understand their needs and preferences.
- Offer personalized recommendations and introduce new products to customers.
- Speak to the benefits of our rewards program and assist customers with the application process.
- Store Operations
- Operate the cash register and handle cash payments and credit card processing.
- Process refunds, exchanges, and returns in a timely and efficient manner.
- Maintain a clean and clutter-free work area, including gathering abandoned items, trash, and loose papers.
- Stock supplies during store hours while being available for customers.
- Team Collaboration
- Work collaboratively with colleagues to achieve sales goals and maintain a positive store environment.
- Self-Motivation
- Be self-motivated and driven to achieve sales goals and provide exceptional customer service.
- Communication Skills
- Possess strong verbal and written communication skills to effectively interact with customers and colleagues.
- Interpersonal Skills
- Develop strong interpersonal skills to build rapport with customers and colleagues.
- Physical Demands
- Ability to stand for extended periods and lift merchandise weighing up to 20 pounds.
- Basic Math Skills
- Basic math and accounting skills to accurately process transactions and maintain store inventory.
- Experience
- Previous experience operating a cash register and processing transactions.
- Experience working in a retail environment and providing customer service.
- Critical Thinking
- Critical thinking and analytical skills to evaluate customer needs and preferences.
Cloud 9 Smoke Co is a leading smoke shop company with a passion for providing premium products and exceptional customer service. We offer a dynamic and supportive work environment, opportunities for career growth, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about the smoke shop industry, we encourage you to apply for this exciting opportunity.
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