Store Associate

6 days ago


Camden, New Jersey, United States Cloud 9 Smoke Co Full time
Job Overview

Cloud 9 Smoke Co is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and driving sales growth.

Key Responsibilities
  • Customer Service
    • Provide a welcoming experience for every guest, ensuring a positive and memorable interaction.
    • Engage with customers in a friendly and conversational manner, asking open-ended questions to understand their needs and preferences.
    • Offer personalized recommendations and introduce new products to customers.
    • Speak to the benefits of our rewards program and assist customers with the application process.
  • Store Operations
    • Operate the cash register and handle cash payments and credit card processing.
    • Process refunds, exchanges, and returns in a timely and efficient manner.
    • Maintain a clean and clutter-free work area, including gathering abandoned items, trash, and loose papers.
    • Stock supplies during store hours while being available for customers.
  • Team Collaboration
    • Work collaboratively with colleagues to achieve sales goals and maintain a positive store environment.
Requirements
  • Self-Motivation
    • Be self-motivated and driven to achieve sales goals and provide exceptional customer service.
  • Communication Skills
    • Possess strong verbal and written communication skills to effectively interact with customers and colleagues.
  • Interpersonal Skills
    • Develop strong interpersonal skills to build rapport with customers and colleagues.
  • Physical Demands
    • Ability to stand for extended periods and lift merchandise weighing up to 20 pounds.
  • Basic Math Skills
    • Basic math and accounting skills to accurately process transactions and maintain store inventory.
Preferred Qualifications
  • Experience
    • Previous experience operating a cash register and processing transactions.
    • Experience working in a retail environment and providing customer service.
  • Critical Thinking
    • Critical thinking and analytical skills to evaluate customer needs and preferences.
About Us

Cloud 9 Smoke Co is a leading smoke shop company with a passion for providing premium products and exceptional customer service. We offer a dynamic and supportive work environment, opportunities for career growth, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about the smoke shop industry, we encourage you to apply for this exciting opportunity.



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